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Anecodote: We've switched to Stripe and Paypal (from Paypal's merchant solution only) and are happy to have pushed about 50% of our processing away from them. B
by mattmaroon 13y ago
Anecodote: We've switched to Stripe and Paypal (from Paypal's merchant solution only) and are happy to have pushed about 50% of our processing away from them. But we probably won't get much past that. As much as the developer experience sucks, a lot of customers love using it, especially internationally.
- samspenc 13y agoCan you explain what you mean by "Stripe and Paypal"?
- jeffasinger 13y agoMany sites use one processor for payments from countries like the US, Canada and the UK, and also paypal for payments from elsewhere, and for any customers that prefer Paypal (i.e. trust it more, or already have CC info saved there).
- jusben1369 13y agoThey stopped using PayPal as a Payment gateway for credit cards and PayPal and switched that out for Stripe. They still accept PayPal as a payment type (via PayPal as Stripe doesn't support PayPal as a payment type)
- mattmaroon 13y agoCorrect. Mostly because we had a very low amount of charge backs (something like a fraction of a percent of what we process in a year, which for our industry is phenomenal) and PayPal instituted a hold on some of our funds. Stripe is easier to implement, but at our scale that's not really a huge factor. The dev time for any payment system isn't a significant limitation.
- GFischer 13y agoAt least here in Uruguay, it's not that we "love it", it's the only option. Paypal recently added local credit cards here in Uruguay. No company is even remotely close. So, if you want to accept payments from countries such as mine, Paypal it is. Many companies consider it acceptable to miss on the marginal revenue from small countries, so I won't complain about Paypal on that front :) .
- jusben1369 13y agoJust to be clear, this article is focused on POS vs online payments (where Stripe lives)
- cstejerean 13y agoAs a customer I prefer using PayPal for one off purchases because all my information is already saved there. I also prefer to avoid sharing my credit card details with new or small businesses (basically anyone that can't afford a full-time security person + quarterly external audits). I know that several solutions allow sites to avoid touching credit card numbers altogether, but I generally don't want to have to figure that out during checkout.