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Which brings up an important piece of information that we are missing. What percentage of AA's bookings come from their website, and what percentages come from
by jaxn 17y ago
Which brings up an important piece of information that we are missing.
What percentage of AA's bookings come from their website, and what percentages come from travel sites like expedia or from travel agents. I know a large number of AA's customers are business travelers.
If 10% of bookings come from the website and they are able to increase it's effectiveness 50%, that would only result in a 5% increase in sales.