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He's not saying "Use Groupon or I'll trash your business" he's saying "You treated me poorly and now I'll get my revenge" This guy's a goofball for putting it i
by jusben1369 13y ago
He's not saying "Use Groupon or I'll trash your business" he's saying "You treated me poorly and now I'll get my revenge" This guy's a goofball for putting it in writing but social media has definitely changed how businesses have to treat whacky, unreasonable prospect's and customers. (The Groupon angle is a red herring)
- ulisesrmzroche 13y agoI don't think the prospect was unreasonable at all. Hanging up happens all the time. It's whatever. The problem for Groupon is that this guy reps them. They need to explain to their customers fast what happened because this looks viral to me.
- jusben1369 13y agoOh right. Not defending the sales guy. Saying that all businesses are now vulnerable to social media attacks by folks by folks who in the past you could ignore. Should have been clearer.
- SimHacker 13y agoThe delicious irony is that HE was not only threatening but actually carrying out a social media attack himself.
- arbuge 13y agoQuite so. In the cold calling business people hanging up on you is par for the course...
- keithpeter 13y agoI see your point, but I have always assumed that sales people were selected for their ability to remain positive in the face of closed doors or hung-up phones. Seems like a necessary attribute!
- ww520 13y agoHe's using Groupon account to send out the email, with his signature tag on Groupon contact, business organization, and everything. For better or worse he was representing Groupon.