To be honest the world has also changed while this was happening. HP used to make quality stuff that people would pay more for. Today for the most part they h

To be honest the world has also changed while this was happening. HP used to make quality stuff that people would pay more for. Today for the most part they have succumbed to commoditization where it's a race to the bottom. When people (for the most part) put price ahead of quality there's less value for things that create quality. That said there's lot of penny wise pound foolish style thinking everywhere. That also tends to relate to the growth of the business to the point where management can't really figure out what going on any more (assuming they could at some point).