4 ms·

What is now the difference between using Stripe and Paymill? Any objective benefit to using either? asking this as an ex-Rocket guy with my own startup that ne

What is now the difference between using Stripe and Paymill? Any objective benefit to using either? asking this as an ex-Rocket guy with my own startup that needs payment integration soon. I've started the Paymill process but not sent the docs in yet.

sdrinf 13y ago
Having used both in production: - https://stripe.com/chat https://stripe.com/chat VS email -You usually don't need to "send the docs in" (being hungarian, they asked for my ID, but email was fine), which reduces time to launch -After having launched with Paymill, production started throwing strange errors. Root cause analysis revealed, that they don't have USD / EUR acceptance enabled by default; and they asked for extra paperwork to have that. This is not a good problem to have when users are hitting the payment wall.
- germangirl 13y ago
  yeh but this problem can be easily solved. change the settings in your account, fill in the pdf & scan the form. sent overvia email - done. easy as that.
  - yadoga 13y ago
    In theory, yes. But in practice we've been struggling for a month now to have Paymill's support enable USD support for one of our customers. After two weeks of silence, they came up with some excuse that the forms had some info missing. After sending those in for a second and a third time we've been told that at that point it'd be only a matter of 24 hours to have their fulfilling bank green light the USD account. That was ten days ago and since then, our emails keep being unanswered. At this point I even doubt, Paymill offers any real USD support at all. Being the startup that they are, the support for us has been ridiculously bad.
thijsc 13y ago
Paymill kind of got the idea right, but the execution sucks. Stuff in the API has strange names and the docs and examples are often not completely correct. One thing we've hit is that there's a requirement to specify the first amount you're going to charge (which you might not know at that point) when you get a customer's CC data, that can be a real pain.

sdrinf 13y ago

Having used both in production: - https://stripe.com/chat https://stripe.com/chat VS email -You usually don't need to "send the docs in" (being hungarian, they asked for my ID, but email was fine), which reduces time to launch -After having launched with Paymill, production started throwing strange errors. Root cause analysis revealed, that they don't have USD / EUR acceptance enabled by default; and they asked for extra paperwork to have that. This is not a good problem to have when users are hitting the payment wall.

germangirl 13y ago
yeh but this problem can be easily solved. change the settings in your account, fill in the pdf & scan the form. sent overvia email - done. easy as that.
- yadoga 13y ago
  In theory, yes. But in practice we've been struggling for a month now to have Paymill's support enable USD support for one of our customers. After two weeks of silence, they came up with some excuse that the forms had some info missing. After sending those in for a second and a third time we've been told that at that point it'd be only a matter of 24 hours to have their fulfilling bank green light the USD account. That was ten days ago and since then, our emails keep being unanswered. At this point I even doubt, Paymill offers any real USD support at all. Being the startup that they are, the support for us has been ridiculously bad.

thijsc 13y ago

Paymill kind of got the idea right, but the execution sucks. Stuff in the API has strange names and the docs and examples are often not completely correct. One thing we've hit is that there's a requirement to specify the first amount you're going to charge (which you might not know at that point) when you get a customer's CC data, that can be a real pain.