3 ms·
She may have been better off if she asked questions rather than jumping to conclusions. In other words, if she had read pmarca's excellent advice, she may have
by dhimes 13y ago
She may have been better off if she asked questions rather than jumping to conclusions. In other words, if she had read pmarca's excellent advice, she may have made the sale and earned a repeat customer.
- pmarca 13y agoYes! You ask polite questions. "Have you been here before? What product do you use today? What are you looking for? That's a beautiful watch/scarf/sweater. Where are you visiting from? What do you do for fun?" It's not that hard.