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My account's Facebook applications have been disabled with no explanation
- ctide 13y agoAll of my apps just vanished, including lots of apps that were built for clients. Anyone at Facebook reading this and have any idea who we can contact to try and get this resolved? I can't subscribe to the bug because I'm suddenly not a developer.
- chrisblizzard 13y agoWe're definitely working on it right now. Top men (in the non-sarcastic sense) are getting it fixed.
- ctide 13y agoThanks! Great to hear it!
- ForrestN 13y agoYour company should consider investing in some top women.
- sebkomianos 13y agoNot "my" company, but why?
- chrisblizzard 13y agoCan you check and make sure that the apps have been restored? It should be fixed now.
- cj 13y agoThey're aware of the issue and are working on a fix. Status: https://developers.facebook.com/live_status https://developers.facebook.com/live_status
- rhizome 13y agoWhy wouldn't they proactively notify the people whose apps were mistakenly disabled, so that questions didn't have to come to HN and SO in order for people to find out what's going on? I mean, from all indications they know which apps those are, and they have contact info for the developers. Best and brightest!
- ponny 13y agoWhen authenticating: "error": { "message": "Error validating application. Application has been deleted.", "type": "OAuthException", "code": 101 } Holy moly!
- chrisblizzard 13y agoI admit that is a truly terrifying response.
- Vivtek 13y agoI like your responses here, though. For somebody going through an oh-shit moment I'm admiring your aplomb.
- chrisblizzard 13y agoSmarter people than me are doing the actual work. That's why I have time to reply here.
- Gigablah 13y agoFrom their status page: "For updates, please subscribe to https://developers.facebook.com/x/bugs/702273849788774 https://developers.facebook.com/x/bugs/702273849788774 " That URL gives me a 404. I'm not surprised... Edit: they've fixed it now. Correct link is in replies below.
- adrr 13y agoYou need a developer account to view. This bug disabled all the dev accounts.
- malbiniak 13y agoThis bug did not disable all dev accounts. My personal one stayed active, the one tied to work did not. I'd love to hear a technical post mortem from Facebook, but that's pretty unlikely. And just for clarification, this has been marked as resolved.
- orryowr 13y agohttps://developers.facebook.com/bugs/702273849788774 https://developers.facebook.com/bugs/702273849788774 seems to work.
- chrisblizzard 13y agoYeah, the /x/ was a typo. Remove it and it should work.
- Maxious 13y agoAnd the quotation mark https://developers.facebook.com/bugs/702273849788774/ https://developers.facebook.com/bugs/702273849788774/
- uts_ 13y agoSome of my apps are back, but some are still missing. Anyone in a similar boat?
- ctide 13y agoYeah, I got about 6 back out of 30ish.
- adrr 13y agoSame. I have only have 1 app back. I think i had 6 total.
- chrisblizzard 13y agoCan you verify that they are all back? And if some are missing, what their App IDs are?
- adrr 13y agoThey are all back now.
- philippzentner 13y agoSame here. I also had to verify that i am a real person.
- chrisblizzard 13y agoYeah, some people are still missing some of their apps. We're working on restoring the rest of them.
- eclipxe 13y agomove fast, something something
- chrisblizzard 13y agoToday is definitely a something kind of day.
- killedbydeath 13y agomove fast, brake often
- RexRollman 13y agoNow if only they would disable user accounts, the world would be a better place.
- FaisalAbid 13y agoGot 3 back out of 20. Two had more than 5k users. Both missing.
- chrisblizzard 13y agoStill working on getting everything restored.
- chrisblizzard 13y agoCan you verify that all of them are restored now? If not, can you post an ID of one that's missing?
- eugenez 13y agoThey should all be back now. If not, trouble you to post the app IDs?
- chrisblizzard 13y agoHi. I work at Facebook. We're working on restoring the set of apps that were accidentally disabled. Many of them are back, some are still in process. (As people have pointed on the thread.) Sorry about this. We clearly made a mistake.
- malbiniak 13y agoHey Chris, appreciate your participation here and on SO. Are you at liberty to provide more insight? I'm really curious to know why some (and not all) accounts were affected.
- chrisblizzard 13y agoI don't know the root cause, nor how many apps were affected. Edit: Sorry, don't mean to sound evasive here. I just don't want to provide incorrect data.
- dweekly 13y ago(I also work at Facebook) We have systems that block spammy apps that are 99.9% of the time really incredibly sophisticated and get a ~0% false positive rate. This is a case of the 0.1%. :( Folks here are scrambling to undo this. Very, very sorry. Things should now (17:47 PT) be all set. Please do comment on the bug link if you're still having issues.
- ponny 13y agoStill can't see a few of my apps - App ID: 152351391599356
- dweekly 13y ago[nod] We'll look into it. Please follow / comment on the bug thread at https://developers.facebook.com/bugs/702273849788774 https://developers.facebook.com/bugs/702273849788774
- chrisblizzard 13y ago
- srinivasanv 13y agoHad the same issue.
- sillysaurus 13y ago"put on hold as off-topic by kevingessner, Gilles, animuson 6 mins ago This question does not appear to be about programming, within the scope defined in the help center. If this question can be reworded to fit the rules in the help center, please edit the question." ...
- chrisblizzard 13y agoYeah, we were kind of expecting that from stack overflow :(
- cruise02 13y agoIt's a Facebook end-user support issue, not a programming question. What else would you expect from Stack Overflow? Closing it as off-topic is appropriate.
- chrisblizzard 13y agoOh, I wasn't actually complaining there. It's totally appropriate, we were just wondering when it would happen. (It was actually useful as a channel to find app ids that were having issues.)
- hosay123 13y agoFor a while there I'd forgotten there was such a thing as a Facebook app
- chrisblizzard 13y agoOK. We believe that we have this 100% restored now. Can people here verify that all of their apps are back? (Make sure to reload the apps dashboard.) If you still have one that's missing can you paste the app id here?
- ctide 13y agoI'm still missing the majority of my apps. 395120080593788 is one, I believe. That one was just a facebook page tab so I only have links to it. From the looks of it, the only apps that returned were ones with multiple administrators. 144346579010587 is another app id that didn't return.
- chrisblizzard 13y agoOK, that helps. Other people that have IDs, I would appreciate it.
- eugenez 13y agoBoth of these are back, just verified.
- ctide 13y agoYep, all fixed up. Thanks guys!
- chrisblizzard 13y agoApparently I lied here. Now it should be restored.
- kevining 13y ago"This question was removed from Stack Overflow for reasons of moderation."
- cdcarter 13y agoIn terms of response, chrisblizzard has done almost a better job than Twilio did last month. Do we expect a full post-mortem, or is that where facebook will fall short?
- chrisblizzard 13y agoThe short term plan was to make sure that we got developers up and running again. I know for a fact we're going to do an internal post-mortem for sure. To be 100% clear and honest, I'm not sure if that will turn into an external post-mortem or not. I'll personally push to do one, but I can't make any guarantees. (It's not my call so I can't promise.)
- alexkehayias 13y agoFYI this issue still isn't resolved for a number of people. I'm still waiting on several.
- chrisblizzard 13y agoDo you have some app ids so I can go and see what's up?
- alexkehayias 13y agoI put them in the comments as you suggested. The main one was just restored 288731291242658. I don't actually know the full list of IDs, but it looks like the ones I care about were restored.
- chrisblizzard 13y agoOK, thanks. As of a couple of minutes ago we finished running the last job to restore the IDs. If you can still find one that's missing please let us know what the ID is.
- Thunderer 13y agoCan you look at my issue and tell me what happened? https://news.ycombinator.com/item?id=6210288 https://news.ycombinator.com/item?id=6210288
- eugenez 13y agoHi, I work at Facebook along with Chris. All of the accounts and apps should now be restored. If any are not (and were disabled between 3pm and 5pm PST today), please let me know the app ID and I will investigate. My sincere apologies this happened - we are looking into ways of making sure this cannot happen again.
- nelse 13y agoHint: if your app isn't working check if Facebook didn't unset your app namespace. If so, set it again and save changes. Probably it was possible to take over other developers app namespaces due to this bug.
- Thunderer 13y agoPlease help @chrisblizzard or @dweekly or anyone in charge or at least tell me what happened: I can't access FB Developers site (can't browse any app, read-only bugs section - can't subscribe or comment). Can't give you app IDs, but can you look at userId: 100000522453817? I'm getting response: "App creation failed Our automated systems have temporarily blocked you from creating new applications. If you think this is an error, send us your feedback." I didn't get any mail with information or something, just blocked dev account and nothing else. I'm a developer and such problem directly affects my workflow.
- chrisblizzard 13y agoWe had an issue with app creation last night. It should be resolved. Can you check now and see if things are working for you? (Sorry.)
- Thunderer 13y agoNo, still can't create new or access my existing apps, especially 314378888602282.