While you raise some important points, but I think the key complaint was that the author felt scammed by the 20% commission they were paying the affiliate progr

While you raise some important points, but I think the key complaint was that the author felt scammed by the 20% commission they were paying the affiliate program vendor for sales they would already have made. While these programs may have potential benefits, a 20% commission probably does not reflect the value provided to Kogan.