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Why Tipping Should (And May) Be Made Illegal
- astrodust 13y agoThe slight against "Canadians" is probably that the customary tip is 12% to 15% in Canada, and for whatever reason Americans tend to prefer 20% to 30% for the same thing. It's absurd that we have tipping at all. Why is this custom rampant in some countries, and totally unknown in others?
- mhurron 13y agoThe article clearly laid out what they were talking about when they said 'Canadians.' They meant black people (read racial slur here) are cheap and don't tip. They didn't mean people from the Great White North.
- RogerL 13y agoThe point was that both groups do not tip as well as other groups. 'Canadian' is substituted for black just to avoid having to say what they really think. IOW, the server would say the same thing if it was a table of Canadians.
- arbutus 13y agoIt's referring to both. It says in the article that Canadians are also thought of as leaving low tips, and it's presumably easier to get away with calling black people Canadian than the other way around.
- taway2012 13y agoNo, they did (last phrase of quote below). "So now we have a restaurant industry where African-Americans are demeaned as “Canadians”, in reference to another group which is considered by US servers to be low tippers."
- TwiztidK 13y agoI assumed that they were saying that Canadians didn't tip well and waitstaff used that as a euphemism for anyone they don't expect to tip well. That's just the way I read it, I could be wrong.
- dionidium 13y agoThat's what the article said, but I don't think it's true. I've heard this substitution many times and not always in restaurants. I don't think anybody is actually thinking of Canadians when they say it. I think they're just substituting a code-word they can safely use in public to communicate racist sentiments. I know what I mean, you know what I mean, and we have plausible deniability if an unsympathetic party overhears us.
- sharkbot 13y agoActually, the article specifically mentions Canadians as poor tippers: "So now we have a restaurant industry where African-Americans are demeaned as “Canadians”, in reference to another group which is considered by US servers to be low tippers."
- jlgreco 13y agoI expect that most people in the industry are probably unaware of how actual Canadians tip. Frequently encountering Canadians is probably a pretty geographically dependent thing.
- hackula1 13y agoCan confirm from the south here. No idea about real Canadians but "Canadians" pretty much never tip in my area. I was shocked when I first heard this, but I have friends who have been in the industry for years and it seems to be nearly universal. I asked a couple black friends about it once and they pretty much said it was just a cultural thing and they were not taught to do it as kids.
- asdasf 13y agoThe reason is that servers get paid still up here, so there is no reason for tips. We tip anyways because we do everything that they do in the US, regardless of whether or not it is appropriate. It is becoming an issue now where servers up here are expecting higher and higher tips because they hear about tips servers in the US get. When you are getting paid a normal wage and bitching about getting a 22% tip on top of that, something is wrong.
- pixie_ 13y agoI got the feeling my server was offended when I didn't order wine or a dessert last friday when I went out to a nice restaurant. F- tipping, it makes both sides of the table into jerks.
- CapitalistCartr 13y agoI get that often; I'm a vegetarian, which results in me often ordering a cheaper meal, and I usually drink water, unless the tea is decent. I order their tea if it isn't nasty. So the impression for the staff is that I'm cheap, which is far from the truth; I'm an exceptionally generous tipper. I know the look on the face when they hear my order and decide I'm not worth their time. It pits my interests against theirs, instead of aligning them as tipping is supposed to do. Tipping makes me their employer willy-nilly. I didn't pick them, I can't fire them (at least not without considerable difficulty). But I have to pay them, although we have no agreement as to details. Its a crazy system. P. S. I am the "adult white male" as in the article.
- joonix 13y agoI don't drink and nor large groups of friends I have, we're all used to this. As soon as a table demonstrates it's not ordering alcohol, waiters basically disappear for the night or give us attitude. Tipping is stressful for everyone. It's nonsense and broken. Non-tipping systems work just fine everywhere else.
- bluedino 13y agoArguments for tipping: Reward hard-working waitstaff Leave a large tip for a cute member of the waitstaff and get their phone # Arguments against tipping: Kitchen staff isn't rewarded, front of the house is Staff will be lazier and less attentive without tips
- sukuriant 13y agoCounter argument against the anti-tipping one: It is not uncommon for the night's tips to be shared amongst all of the employees at the restaurant.
- a_c_s 13y agoCounter argument: Waitstaff in Europe offer significantly poorer service than those in the USA
- sukuriant 13y agoI can only comment on the establishments I frequently visit
- mixmastamyk 13y agoWaitstaff in Japan offer significantly better service than the USA, according to a Japanese friend or two.
- signed0 13y agoQualify what you mean by poorer service. Just because the service is different doesn't mean that it's worse. I'd take a waitress that was curt and left after I'd placed my order over one that asks me if I need anything every 10 minutes.
- jlgreco 13y agoI tip well at the bars I frequent because stopping by every 10 minutes means I always have another beer sitting in front of me right before I finish the one I already have. I don't enjoy fighting for the bartenders attention with the attractive person on the other end of the bar; tipping is how I level that playing field.
- sologoub 13y agoWhile this article brings up some disturbing points that I was completely oblivious to, discussions like "<something> should be illegal" make me cringe. There will always be some behavior deemed socially undesirable. The real question that should be asked is where is the line between good social protection and an undue infringement upon personal freedom? At the extremes, it's very very clear, but as you get towards the middle, everything blurs and it's in the eye of the beholder. I can never, and would never attempt to, justify providing inferior service to people based on their origin or appearance (or other identifiable factor), prohibition is a blunt instrument. Education and socialization with diverse communities is another option, although slower and much more difficult.
- astrodust 13y agoIf not illegal, then why not policy? There's ways of carrot-and-sticking this to the correct course without having to make it outright illegal. Where I live they tried to cut down on the number of plastic bags used by instituting a $0.05 fee for each one. It's not a tax, it's just a recommendation by the city to retailers that they charge that much for bags, nobody had to do it, but a lot did and for the most part it worked. If your city went "tip-free", by the same token, with clear advertising and an explanation of the implications made through the media, that would be as good as making it illegal: It'd make it old-fashioned.
- sologoub 13y agoI agree, some incentive/penalty would be better than blanket prohibition. Santa Monica I believe actually requires a $0.10 charge per bag. But that is very different from saying "you must bring a re-usable bag." For tipping, flat-rate minimum tip (like for larger parties, and also described in one of the articles), for instance could level the field. If I want to tip more, I can just leave the cash on the table...
- jtc331 13y ago>> "For tipping, flat-rate minimum tip (like for larger parties, and also described in one of the articles), for instance could level the field." My belief is that that will mean you rarely get tips higher than the minimum. Tips are supposed to be--by definition--voluntary, and in some sense a reward for service. As such, it offends me when a minimum tip is added (note: pre-adding it is different that merely showing off to the side what certain percentages of the bill are as a helpful arithmetic guide.) In keeping with that feeling, I never tip higher than the minimum if it's pre-added, even though in almost all cases the tip I would have given would have been (sometimes significantly) higher.
- koenigdavidmj 13y agoWe have better ways of achieving social change that making the undesired behaviour illegal.
- msluyter 13y agoIf you haven't read the previous 5 articles in the series, I highly recommend them. Fascinating and eye opening stuff.
- nohuck13 13y agoTL;DR: the tipping system has a negative externality- some customers receive worse service because they "look" like bad tippers, according to the prejudices of the waitstaff (e.g. by being black). This negative externality is so harmful, we'd actually do less harm overall by just getting rid of tipping. I agree that the first part happens. Not sure I agree with the second.
- AlexandrB 13y agoWhat are the positive effects, if any, of the tipping system then? Even a small negative externality is reason enough to ditch a system that offers no benefit.
- larrys 13y ago"ditch a system that offers no benefit" Is that based on things said in this one article or did the article point to actual research attesting to that fact? (I didn't read the entire multi part article so I'd like to know if you've identified where that fact came from).
- crymer11 13y agoI don't think AlexandrB was stating that tipping offers no benefit, but instead asked what benefit it provides and making the argument that if it doesn't provide any positives, but does provide negatives, then it should be ditched.
- nohuck13 13y agoThere's a benefit in incentivizing good service (assuming it leads to better service, which my anecdotal experience at tipping vs service charge restaurants makes me think it does). We tend to marginalize things like this when big societal issues like racism come up, but it's definitely part of the equation.
- asdasf 13y ago>There's a benefit in incentivizing good service Except it only incentivizes good services for white men without accents who drink and dress well. That doesn't seem like such a great benefit.
- btilly 13y agoI've always wondered. In what legal sense is a tip different from a bribe?
- jlgreco 13y agoYou don't usually hand the traffic cop a hundred after he lets you off with a warning...
- voidlogic 13y agoAre you serious? A bribe goes to a public official and is designed to encourage the official to put your interests above the public's interests (or more cynically, "realize" your interests happen to be aligned with the public interest ;) ). Wheras; a tip is a reward for someone doing well at serving you in regards to something they are already supposed to do for you- and they are usually a private party.
- btilly 13y agoPublic officials are frequent recipients of bribes, but there are many classic examples of bribes that went to other parties. For instance the Pakistan cricket spot-fixing scandal of 2010 involved athletes taking bribes from bookmakers to underperform. In the case of tipping, it has been pointed out that a demonstrated willingness to tip results in the server putting your interests above those of the other customers in the restaurant. How is this any different than bribing in effect?
- voidlogic 13y ago>Public officials are frequent recipients of bribes, but there are many classic examples of bribes that went to other parties. For instance the Pakistan cricket spot-fixing scandal of 2010 involved athletes taking bribes from bookmakers to underperform. Yes this is the case, in majority of cases the word bribe only applies to officials of public trust, which most of the time means government. >In the case of tipping, it has been pointed out that a demonstrated willingness to tip results in the server putting your interests above those of the other customers in the restaurant. How is this any different than bribing in effect? What you are describing is a tip as opposed to a bribe above and is normal as opposed to being a crime. The biggest distinguishers are: 1. The is person already getting paid to do what you are paying them to 2. They are non-govermentment / public trust If both are true, it is a tip, not a bribe.
- squozzer 13y agoHaving worked a little in the industry, tips should be abolished. Generally people tip the same unless the service was terrible (not necessarily slowness, but demeanor). For the most part, the amount of the tip is outside the server's (or pizza delivery person's) control. Pooling seems like a decent compromise, though as the author states, letting the employer control the tip jar...
- howeyc 13y agoI remember travelling to countries where tipping is a no-no, what a breath of fresh air. Tipping is so arbitrary. The line for who "can be tipped" is different for everyone: waiters, cabbies, hair dressers, hotel maids... you get the idea. Why does one low skill profession get a tip (wait staff) and others do not (fast food). They both require just as much (little) skill. I don't get it. I mean seriously, the Sonic car hop walks food from the kitchen to your car and the waiter walks food from the kitchen to your table. Is it because the car hop doesn't have the added task of taking your order? I'd rather no one received a tip just so everyone dealt with the same rules.
- sim0nk 13y agoSometimes a worker will ensure the job is well done in order to receive a better tip. For example - a wait staff may be more attentive knowing that they will receive an appropriate tip - however if they disregard their customers they accept that the tip will be little to non-existent.
- rjbwork 13y agoSonic car hops make $2.25/hr just like waiters, difference being they are almost always reimbursed to min wage since nobody tips.
- fnbaptiste 13y agoIt annoys me that I feel I have to tip. If I'm not ordering alcohol it's pretty much certain I'm gonna get bad service, but I still have to tip. And even if I decide to tip less because the bad service, I'm just furthering the idea that people who aren't drinking will tip less. And it annoys me that no matter how bad the service is there's still social pressure to tip the usual or I'm a cheapskate.
- cowcatcher 13y agoSo, some people have their fweelings hwurt because mean, mean waiters don't like them, therefore we all have to change our lives to lower the possibility that their pwecious fweelings won't be hwurt.
- aet 13y agoHow can service members see the upside of any sales without tips? Bar has a big night and does $20K? Sorry, here is your $20/hr instead of your $500 in tips. Can any bartenders comment?
- joonix 13y agoThere's no reason why the customer should bear that burden rather than the owner. The owner can figure out how to implement a profit sharing/incentivization scheme just like every other business! If I work at an Apple store and we sell 5,000 iPhones in a day and still make the same hourly wage, should I be mad at the customers for not tipping?
- aet 13y agoI think a "profit sharing" system for a restaurant would be pretty complicated. Plus tipping to me is somewhat like a price discrimination system. Cheap skates don't tip or pay the minimum, people that can afford tip more, drunks tip the most. So the same service is being provided at different prices. If you throw that out the window, you might never get those dollars back.
- koffiezet 13y agoBecause on a slow night, they will still get $20/hr... I live in Europe and I always thought the tipping system in the USA is a bit backward. Mind you - we DO tip over-here, there's just no unwritten X% rule, and tipping is not mandatory. Service is always included and people are able to live from what they are paid by their employer. I do tip depending on the service (which sometimes means no tipping at all). Also in a lot of places, all tips are collected centrally and then evenly split at the end of a night without intervention from the employer (I worked in pubs as a student).
- aet 13y agoThe thing is, the establishment can't afford $20 on a slow night.
- uslic001 13y agoI used to be a waiter on Mackinac Island Michigan. We always hated getting Canadian or European customers as they rarely tipped anything. We also hated getting a table of old ladies for the same reason. There were very few blacks visiting the island so I can't comment about how they tip as a group. The manager of the restaurant definitely used table assignments to reward some waiters and punish other waiters. The waiters had to share a percentage of their tips with the bartenders but otherwise tips were not shared between waiters. Tipping has many drawbacks but I doubt waiters in the US would want it eliminated given how much money they can make when they get a good tipper who drinks a lot of alcohol. That makes up for a lot of bad tippers.
- DonGateley 13y agoLike so many things in an ideal world he's right. However you can't get there from here. Far too many employers in tipping services discount the employees pay to where the tips make the take home approach a living wage. Getting those employers to increase the cost of their services to cover lost tips with extra wages is not the least bit realistic.
- wkearney99 13y agoBullshit, all around. If you want to pay your employees more then fine, integrate that into your pricing structure. But do not try and play political correctness games with your customers, because you'll lose. Me, I tip based on services rendered. Do a perfunctory job and get around 7%. Be reasonably attentive and get 10%. Treat me like you want me to come back and get 15%. Screw things up and take too long to even bring me the check and get nothing. I could honestly not care at all what persuasion the waitstaff happens to be. I'm looking for food service and that transcends pretty much all the rest of the nonsense. Do that right and profit from it. Don't and, well, torment someone else in your next line of work.
- youngtaff 13y agoOh and what he proposes instead is a service charge - screw that I've paid for my food, surely the cost of serving me is included in that? The real problem is the low wages that waiters and waitresses get so they are forced to rely on tips to live.
- marssaxman 13y agoI think the service charge is a bridge idea. In the long run it'd be simpler to pay servers reasonable wages and roll the price into the cost of the meal, but that's a big step; in the short run it would be much easier to switch from "optional, customer-calculated tip" to "mandatory, restaurant-calculated service charge".
- serverhorror 13y agoOT: Wtf "black customers" Kind of discriminating... (I get it's not about black people but still keeps the mindset going where non-caucasian are thought of as lesser persons) Is that how american people phrase things? (On the bright side I now know that my native language isn't alone having very deep rooted problems when you try to be equally friendly -- its a lot easier to equally offend everyone...)