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This article is fantastic and describes the Canonical Right Way to model Twilio call flows which every serious user of Twilio seems to independently rediscover
by patio11 13y ago
This article is fantastic and describes the Canonical Right Way to model Twilio call flows which every serious user of Twilio seems to independently rediscover but which no one has covered at this length in a public post before. I strongly, strongly suggest you read it.
- idunno246 13y agoI worked at a business services group that implemented IVR applications for years, using vxml, and this pretty much describes exactly how that company built their products.