Yes but users still need to install new software and make basic changes. The complaint, as I understand it, is that when breakage occurs, for whatever reason th

Yes but users still need to install new software and make basic changes. The complaint, as I understand it, is that when breakage occurs, for whatever reason that may be, you pretty much get locked out of your system. Either you have a lot of work to do to repair the issue or you may just need to do a re-install. I am far from a Linux/Unix expert, but I think this has to do with updates and dependencies. Using an Ubuntu LTS release along with not messing with any of the system settings seems to be fairly fool proof. Windows has its share of problems but the only complete failures I have experienced in two decades of use were hardware or malware related.