People may not like how this message is delivered, but I've worked support at a university full of supposedly smart people and saw the same sort of things. It's

People may not like how this message is delivered, but I've worked support at a university full of supposedly smart people and saw the same sort of things. It's a real issue that I hope the raspberry pi and associated efforts do something to address. My favorite IT request was someone asking to put the internet on a disk for them.