UX is quite simply put "the elimination of frustration" Do you know who is responsible for creating a good user experience?EVERYONE ON YOUR TEAM. EVERYONE. I

UX is quite simply put "the elimination of frustration" Do you know who is responsible for creating a good user experience?EVERYONE ON YOUR TEAM. EVERYONE. I understand the sentiment that the OP is trying to bring, but this statement is akin to stating something like "everyone is responsible for the commercial success of the business". The role of a UX designer (or perhaps a UX Lead in this case) is to take on the responsibility of ensuring that frustrations of the customer are eliminating by all means possible. The problem is that not everyone in your organization - no matter how big or small - has the time to be able to empathize with your customers. So it's slightly disingenuous to assume that everyone bear that responsibility. It's the UX Lead/Designer's responsible to engage with the customer and feed that back in a meaningful way to the people responsible for actually cutting the code that renders the experience.