Happens at the lower end too. I was ready to buy a new car after 10 years with my previous car. I researched 2013 hybrids and decided on the Honda CR-Z. A 2 sea

Happens at the lower end too. I was ready to buy a new car after 10 years with my previous car. I researched 2013 hybrids and decided on the Honda CR-Z. A 2 seater that has an available 6 speed manual transmission which was the big selling point for me. Call my local Honda dealer to find out if they have the 2013 6MT in stock. "No but we have a 2012." I'm not interested in the 2012 model because the 13s have a better battery and electric motor--more HP and torque on a fairly underpowered car. They have no interest in finding one or ordering it. I understand that it is a new model and they don't have anything in stock yet but a complete disinterest in working with a new customer can't be good for a business. I went online and a week or so later found the car that I was looking for though I had to drive 30 miles to get it. A month later the original dealer calls back to find out if I want to buy a car. Stupid approach to business.