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Wow, thanks for the brain dump! We're an established team/product, so we have an internal wiki, help/support desk, and use PagerDuty. We just want to shift awa
by notfunk 13y ago
Wow, thanks for the brain dump!
We're an established team/product, so we have an internal wiki, help/support desk, and use PagerDuty. We just want to shift away from only a few people (basically 2) handling DevOps emergencies and spread the experience over more members of our engineering team.
With the "all on call/no schedule" route, have you ever had a scenario where no one acknowledged an issue?