It isn't that bad, I definitely wouldn't call it a "poor product". The radio feature is next to useless, yes, and in terms of finding new stuff, it's not great

It isn't that bad, I definitely wouldn't call it a "poor product". The radio feature is next to useless, yes, and in terms of finding new stuff, it's not great; however the pros (high quality music, practically zero buffering, and everything for free) vastly outweigh the cons. I'm hoping they do find a way to monetize the free plan, because I for one love the service, and happily pay for it (even though the paid subscription offers basically nothing more over the free plan, which seems like a bit of a mistake if you ask me)