3 ms·
I really like the concept and I'm a great use case for it. I'm the CTO of a membership-driven, professional association. Without happy members we don't exist, s
by jnorthrop 13y ago
I really like the concept and I'm a great use case for it. I'm the CTO of a membership-driven, professional association. Without happy members we don't exist, so measuring how we are handling interactions with members is of critical importance -- a perfect candidate for Temper.
The rub is that we are also an association of privacy professionals. This means our members care deeply about where their personal data ends up. Unfortunately you have no privacy policy on the site which prevents me from even suggesting it to our Membership group -- it would be summarily dismissed without consideration.
It's a common mistake among MVP sites to overlook this detail but often a generic privacy policy would likely be enough for most and shouldn't take more than a couple of hours to put together. I think it would be effort well spent.
- aasarava 13y agoLikewise, there's no About page or Management Team page that I could find. What are the backgrounds of the people running the company? Is the company a YC company? Has it received funding from anyone? Can't stress enough that this sort of background info important, from a business customer's perspective, when evaluating potential services.
- Shpigford 13y agoIn time my friends, in time. :) The fact is, most customers (ie. the ones who actually fork over a credit card) don't care about a "management team page" for a product that they'll likely spend about $50/mo for. They've got better things to do than research that sort of thing for a product at that price point. We'll certainly get one eventually, but from past experience...actual customers don't give a rip.
- hnriot 13y agoTotally agree, completely not important.