The restaurant might not be open. Or I might be at work. Or it could just be a busy night, and I want to see what's available without having to make multiple ca

The restaurant might not be open. Or I might be at work. Or it could just be a busy night, and I want to see what's available without having to make multiple calls. On top of that, I get a record of the transaction via email. If I call instead, I just have to take it on faith that the other person didn't mistype the reservation details or forget to hit "save".