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Ordered one on the 25th, which hasn't made an appearance yet, but I messaged them a few days about it and had a reply within the hour. I went through the contro
by nly 13y ago
Ordered one on the 25th, which hasn't made an appearance yet, but I messaged them a few days about it and had a reply within the hour. I went through the control panel, not by email.
Pretty much the expected reply: exceptionally high demand, 1-10 day wait, blah blah.
Incidentally, I think you're only allowed a maximum of 3 personal Kimsufi servers, so perhaps they cancelled yours because it would bring you up to 4?
- nly 13y agoBtw, I didn't pay via PayPal.
- electrotype 13y agoIf there is a 3 servers limit, at least two new should have been accepted for me right? And why in the first place do they allow to order a 4th one if it's not even valid? Anyway, I'm pretty sure my orders have been cancelled because I paid using Paypal, like others said. This is quite weird since this is the way I have paid them for over one year now (for my other server) and I didn't see any message/email telling another payment method should be used instead.