If we accept, and we should, that there are no "incompetent idiots", then what's happening is poor communication. Working to fix that results in better usabili

If we accept, and we should, that there are no "incompetent idiots", then what's happening is poor communication. Working to fix that results in better usability for a website and better readability for text - and that benefits everyone. In my case, I saw the Github reference, and got the open source bit, but had no idea how to contribute. Where was the hulking big green "contribute now" button that allowed me to enter a credit card number and hit go? Going back I see that this was through a black button on the top of the page. But for me it's now too late as the site has made me feel stupid and I, and I suspect others, am significantly less likely to play. Perhaps that's a timely reminder to re-read Krug's "Don't make me Think".