I was a frequent United flyer and agree completely. Massive route network, customer service and huge schedules are critical for business travelers. What is mos

I was a frequent United flyer and agree completely. Massive route network, customer service and huge schedules are critical for business travelers. What is most striking with the legacy carriers is the different level of service offered between a 100k+ flyer and someone who flies twice a year. This is where Southwest, JetBlue, and the LCCs are really strong. Consistent service is nice.