4 ms·

Brilliant! Is this actually illegal? I don't own any Apple products and have never booked a Genius Bar appointment so I don't know the terms of that booking. Ma

Brilliant! Is this actually illegal? I don't own any Apple products and have never booked a Genius Bar appointment so I don't know the terms of that booking. Maybe there is something in the fine print that your appointment is non-transferable? I wish the article went into more details about if this is illegal or just frowned upon. My gut tells me it is a loop hole that Apple will either change... or not care about. :)

archgoon 13y ago
Apple clearly does not wish to make money off Genius Bar appointments; if they did, they'd charge a fee. They're providing it as a service to their customers to improve their experience. This is akin to taking food from a soup kitchen and reselling it at the market rate. Nothing 'brilliant' about it.
- pessimizer 13y ago
  If you can figure out how to take food from a soup kitchen, sell it at the market rate, and make a profit, you're brilliant.
  - jlgreco 13y ago
    Stand in front of the soup kitchen with a bat, declare the kitchen to be "yours", and demand people pay you tribute for admission. That doesn't make you a genius, just an asshole.
    - chrischen 13y ago
      That would make you arrested.
      - jlgreco 13y ago
        In an ideal world, yes. Homeless people are frequently preyed upon though, particularly in less developed parts of the world. At a much different scale, consider warlords that sell intercepted donated food to the people it was meant to go to for free. They aren't geniuses, just massive assholes.
  - humblepie 13y ago
    This is the kind of thinking that ruins good things for everybody.
  - mynameishere 13y ago
    There you go. http://www.nypost.com/p/news/local/isle_take_that_welfare_scam_VBsTspIxia2GA9o2oS505L http://www.nypost.com/p/news/local/isle_take_that_welfare_sc... No, it's not a soup kitchen. The point's the same. It's just people acting as parasites. Nothing brilliant about it.
- jack-r-abbit 13y ago
  I would not put them in the same bucket. I would put the Genius Bar thing into the same bucket as those Task Rabbit people getting paid to stand in line so someone else can show up last minute for the latest iGadget. I seem to recall people having mostly favorable thoughts about that idea. Taking food from the homeless is just jackassery.
freehunter 13y ago
I'm just going based off US law and not Chinese law (since I don't know Chinese law), but I don't see why it should be illegal. It might be against Apple's TOS, but take ticket scalping for example. In the US, there's no federal law against it, and it's only against the law in a handful of states. Even if the TOS said you couldn't do this, it wouldn't make it illegal (in the US). The TOS is not law, and the only repercussions would be civil.
- jack-r-abbit 13y ago
  That was my thought too. Simply exploiting a loophole of sorts. It sounds like once a booking is made, there is a way to go in and edit your info. Still curious if this a TOS violation or not.
  - Shivetya 13y ago
    well per replies on the original site, restrict access to those who an Apple ID and associated CC info on file. The only issue I see with that solution is, is the Genius Bar also there so advise people on which apple products to buy, hence new customers?
    - jack-r-abbit 13y ago
      Those replies simply give ideas on how Apple could prevent it if they wanted to. But that doesn't mean it violates the TOS currently. If it is not in the TOS right now, adding it would be one possible way to prevent it without causing issues for new customers.
bradleyland 13y ago
It needn't be illegal to be disallowed. Apple provides this service at will, and can set the terms in which you use it. There are, of course, legal boundaries within which every company must operate, but I'm not familiar with Chinese consumer protection law, so I have no idea if this is inside or outside the law. Also, it's not that brilliant, IMO. It is not unusual for secondary markets to spring up when the commodity is fungible and there is a supply constraint. See also: scalping sporting event and concert tickets; a practice that is also seen as a shiesty thing to do.
- jack-r-abbit 13y ago
  Thinking outside of the box, applying a known business tactic to an entirely different thing and being able to create a market for it all have a bit of brilliance at heart, IMO.
  - superuser2 13y ago
    Charging for something that is supposed to be free (or, more realistically, built into the cost of your iPhone or Mac) is just slimy.
    - jack-r-abbit 13y ago
      Like this? https://www.taskrabbit.com/blog/taskrabbit-news/after-nearly-100-hours-in-line-san-franciscos-first-iphone-5/ https://www.taskrabbit.com/blog/taskrabbit-news/after-nearly... People ate that up in gulps.
      - superuser2 13y ago
        Charlie's TaskPoster hired someone's time to perform a task he could have done himself. These scalpers are making it impossible for anyone to book a Genius Bar appointment without paying them. Consuming a shared resource just to sell it at a profit is completely different from acting as an agent of someone else.
ddxexex 13y ago
It sounds like fraud to me. They are booking under the pretense that they need their iDevice fixed. They do not, they are booking in order to make money off other people. I'm not sure how the law in China would play out, but Apple could probably file a suit against these guys.

archgoon 13y ago

Apple clearly does not wish to make money off Genius Bar appointments; if they did, they'd charge a fee. They're providing it as a service to their customers to improve their experience. This is akin to taking food from a soup kitchen and reselling it at the market rate. Nothing 'brilliant' about it.

pessimizer 13y ago
If you can figure out how to take food from a soup kitchen, sell it at the market rate, and make a profit, you're brilliant.
- jlgreco 13y ago
  Stand in front of the soup kitchen with a bat, declare the kitchen to be "yours", and demand people pay you tribute for admission. That doesn't make you a genius, just an asshole.
  - chrischen 13y ago
    That would make you arrested.
    - jlgreco 13y ago
      In an ideal world, yes. Homeless people are frequently preyed upon though, particularly in less developed parts of the world. At a much different scale, consider warlords that sell intercepted donated food to the people it was meant to go to for free. They aren't geniuses, just massive assholes.
- humblepie 13y ago
  This is the kind of thinking that ruins good things for everybody.
- mynameishere 13y ago
  There you go. http://www.nypost.com/p/news/local/isle_take_that_welfare_scam_VBsTspIxia2GA9o2oS505L http://www.nypost.com/p/news/local/isle_take_that_welfare_sc... No, it's not a soup kitchen. The point's the same. It's just people acting as parasites. Nothing brilliant about it.
jack-r-abbit 13y ago
I would not put them in the same bucket. I would put the Genius Bar thing into the same bucket as those Task Rabbit people getting paid to stand in line so someone else can show up last minute for the latest iGadget. I seem to recall people having mostly favorable thoughts about that idea. Taking food from the homeless is just jackassery.

freehunter 13y ago

I'm just going based off US law and not Chinese law (since I don't know Chinese law), but I don't see why it should be illegal. It might be against Apple's TOS, but take ticket scalping for example. In the US, there's no federal law against it, and it's only against the law in a handful of states. Even if the TOS said you couldn't do this, it wouldn't make it illegal (in the US). The TOS is not law, and the only repercussions would be civil.

jack-r-abbit 13y ago
That was my thought too. Simply exploiting a loophole of sorts. It sounds like once a booking is made, there is a way to go in and edit your info. Still curious if this a TOS violation or not.
- Shivetya 13y ago
  well per replies on the original site, restrict access to those who an Apple ID and associated CC info on file. The only issue I see with that solution is, is the Genius Bar also there so advise people on which apple products to buy, hence new customers?
  - jack-r-abbit 13y ago
    Those replies simply give ideas on how Apple could prevent it if they wanted to. But that doesn't mean it violates the TOS currently. If it is not in the TOS right now, adding it would be one possible way to prevent it without causing issues for new customers.

bradleyland 13y ago

It needn't be illegal to be disallowed. Apple provides this service at will, and can set the terms in which you use it. There are, of course, legal boundaries within which every company must operate, but I'm not familiar with Chinese consumer protection law, so I have no idea if this is inside or outside the law. Also, it's not that brilliant, IMO. It is not unusual for secondary markets to spring up when the commodity is fungible and there is a supply constraint. See also: scalping sporting event and concert tickets; a practice that is also seen as a shiesty thing to do.

jack-r-abbit 13y ago
Thinking outside of the box, applying a known business tactic to an entirely different thing and being able to create a market for it all have a bit of brilliance at heart, IMO.
- superuser2 13y ago
  Charging for something that is supposed to be free (or, more realistically, built into the cost of your iPhone or Mac) is just slimy.
  - jack-r-abbit 13y ago
    Like this? https://www.taskrabbit.com/blog/taskrabbit-news/after-nearly-100-hours-in-line-san-franciscos-first-iphone-5/ https://www.taskrabbit.com/blog/taskrabbit-news/after-nearly... People ate that up in gulps.
    - superuser2 13y ago
      Charlie's TaskPoster hired someone's time to perform a task he could have done himself. These scalpers are making it impossible for anyone to book a Genius Bar appointment without paying them. Consuming a shared resource just to sell it at a profit is completely different from acting as an agent of someone else.

ddxexex 13y ago

It sounds like fraud to me. They are booking under the pretense that they need their iDevice fixed. They do not, they are booking in order to make money off other people. I'm not sure how the law in China would play out, but Apple could probably file a suit against these guys.