From the article: > If you're unhappy with the "reward," or if the project never gets created, well, tough. Take it up with the project creator. However, from

From the article: > If you're unhappy with the "reward," or if the project never gets created, well, tough. Take it up with the project creator. However, from the Kickstarter terms of service quoted directly below: > Kickstarter does not offer refunds. A Project Creator is not required to grant a Backer's request for a refund unless the Project Creator is unable or unwilling to fulfill the reward. I believe that the project "never getting[sic] created" would certainly be cause to deem the Project Creator as "unable ... to fulfill the reward."