Actually, I thought about your CrazyEgg anecdote as I was writing my comment. Having worked for a large Japanese company for several years, I did see a cultural

Actually, I thought about your CrazyEgg anecdote as I was writing my comment. Having worked for a large Japanese company for several years, I did see a cultural difference between what US and Japanese managers were willing to sign off on for purchase req's. But aside from that, I do think a $9/month CrazyEgg plan is within the scope of a true hobby site, whereas $20/month for a status page service isn't. The proof is in testing, but my gut tells me that customers could be segmented without using a plan name that is arguably demeaning.