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Coming from the UK, added service charges always annoy me (unless it's for large parties). A tip is something that I volunteer to express gratitude for a good e
by alistairjcbrown 13y ago
Coming from the UK, added service charges always annoy me (unless it's for large parties). A tip is something that I volunteer to express gratitude for a good experience. It is also something I can refuse if the experience is bad. Forcing a service charge assumes I will pay X% more than the price I have been shown regardless of experience.
However, that view is based on the UK system where minimum wage for the serving staff is enforced and where tip pools are allowed.
- beaumartinez 13y agoAgreed. "Customary service charges" are douchebaggy—it's my decision whether I tip you or not.
- ronaldx 13y agoIt's still not always clear where your tips are actually going in the UK: Pre-2008, credit card tips/service charges actually went to the employer, not the service staff, and the staff were generally told to lie about this[0]. Post-2008, credit card tips may be subject to employer deductions[1]. There has never been a fixed rule as to whether your cash tips are pooled or kept by waiting staff[2]. [0] http://news.bbc.co.uk/1/hi/uk/7535797.stm http://news.bbc.co.uk/1/hi/uk/7535797.stm [1] http://www.strada.co.uk/service-charge http://www.strada.co.uk/service-charge [2] http://www.thisismoney.co.uk/money/bills/article-1639059/Where-do-your-restaurant-tips-really-go.html http://www.thisismoney.co.uk/money/bills/article-1639059/Whe...
- Stately 13y agoAlso, in the UK it's nothing like the restaurant in the article. I have the rule of asking, if there is a service charge, who gets the money from it, and so far in 100% of the cases, the money goes to management, which is ridiculous.
- tobych 13y agoBy management, do you mean the managers, or the business?