>1. They hire the cheapest people who will do the work then whinge when they have to hire two people to cover that time because the first person is inefficient,

>1. They hire the cheapest people who will do the work then whinge when they have to hire two people to cover that time because the first person is inefficient, incompetent or disinterested in it. To add to this. I'd point out that the tendency to distill low-level jobs down to tedium and rote drudgery is IMO an unfortunate mistake. Some think it is clever because it means they can stick any warm body off the street into a job and have them up and running in a short time. The managers in these places can never resist the temptation to hold this fact over their employees' heads. Only the desperate, the stupid, and the woefully uneducated can tolerate such work for any length of time.