Indeed, I had the same reaction - and I live in UK! I haven't ever used a landline though. I'd be more than happy to cooperate with a bank when I'm calling them

Indeed, I had the same reaction - and I live in UK! I haven't ever used a landline though. I'd be more than happy to cooperate with a bank when I'm calling them (though asking for PIN would probably make it suspicious - AFAIK there are ways of intercepting calls anyway, so by that point I'm all 'actually, I'll just come over to your branch').