Facilitating take on the age old problem of management and leadership. The best managers I have known have always known when to fight and when not to fight. B

Facilitating take on the age old problem of management and leadership. The best managers I have known have always known when to fight and when not to fight. But I feel like there is a deeper trait that could be pulled out of this. Perhaps it is "understand your staff's emotional states" or "how to effectively persuade". After all, "winning" an argument is rarely about proving who is right and who is wrong. A lesson that took me way too long to learn alas.