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I think they need to store your "memorable name" in plain-text for DPA purposes (so they can confirm they're talking to the account holder) but passwords for e-
by kfullert 13y ago
I think they need to store your "memorable name" in plain-text for DPA purposes (so they can confirm they're talking to the account holder) but passwords for e-mail/billing etc. online have no need to be plain-text
- jbrooksuk 13y agoWell, when I signed up online to their service I created a password. A few months later I went to login to figure out why our bill was so much but apparently the account wasn't working. I rang them, didn't remember setting a "phone password" so reset it then they said "Oh your password has been blahblahblah and blahblooblah before". But I'd only have used them online. And since I didn't remember setting it because they didn't offer me a "memorable question" reset. They just read my online passwords out to me.