I agree. That's the reason I love Kanban. It allows us to capture metrics on what is being done, how long it took and where are we spending most of our time. Th

I agree. That's the reason I love Kanban. It allows us to capture metrics on what is being done, how long it took and where are we spending most of our time. This numbers in turn allow us to push the story to management on what they are doing wrong. For e.g. We worked on a team where Sales made a feature request (1 day, PM and design team worked on it and released it to engineering (5 weeks) and engineering released it to sandbox (2 weeks), qa tested it and released it to production (1 week). Guess where the bottleneck is? The whole cadence for the feature was 8 weeks. Obviously Sales where jumping on us for not getting it done on time. This way of looking at the whole board, allowed us to identify a bottleneck and push for changes on how the whole company operates. If you kanban a board only for engineering then you lose the big picture, How is the system as a whole operating.