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Did the system described in the article sound like a good one to you? Mandated monopolies have a way of discouraging innovation and depressing quality.
by nostromo 13y ago
Did the system described in the article sound like a good one to you?
Mandated monopolies have a way of discouraging innovation and depressing quality.
- Udo 13y agoMonopolies? 911 dispatch centers should really not be a battleground for competing commercial entities. They're a public service. You may disagree with the general idea of a public service, but it's really one of the very few areas where government can do (and frequently does) things for the good of everyone. Call centers might be bad sometimes regionally, but that doesn't mean they can't work in principle. For example, in my home country (Germany), there is a public dispatch system for all emergency services and after having had to use it repeatedly for a range of things from routine to disaster response, I have to say it works really well. And I wouldn't say Germany is exactly the paragon of efficiency when it comes to public services either. So with a little bit of political will, it's achievable - as it should be.