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From what I remember about Crucial Conversations, the kind of apology you're suggesting works best in certain circumstances (usually one-time offenses). That ty
by rmrfrmrf 13y ago
From what I remember about Crucial Conversations, the kind of apology you're suggesting works best in certain circumstances (usually one-time offenses). That type of apology loses meaning, though, when your behavior is the problem rather than a specific action. For example, if you're late to work for the 10th time in a row, apologizing and asking for forgiveness is probably going to be more irritating than helpful. The intention to change is what becomes more important.
- wallflower 13y agoVery good point. This is definitely not for repeat offenses. Without going into details, at a job once, once I was threatened to be put on a PIP [1], I dramatically changed my behavior. At that point, as you mentioned, you are way past apologies and into the realm of 'oh sh_t, I may get fired" and very, very unambiguous communication (from your boss). Only someone is really, really stupid would ask for forgiveness at the point - because the tone is very measured and corporate and grim reaper serious. [1] http://www.tlnt.com/2012/06/01/weekly-wrap-the-dirty-little-secret-of-performance-improvement-plans/ http://www.tlnt.com/2012/06/01/weekly-wrap-the-dirty-little-...