5 ms·

Can someone explain why this is an issue? To me, this sounds like: "I cancelled x, why am I still not getting x service?"

• ceejayoz 13y ago
  There are lots of people with Google Apps free accounts. You're able to try out the paid level of service, but downgrading back to the free plan again disables your e-mail entirely for up to 24 hours.
  • ams6110 13y ago
    Not meaning to sounds trite, but you get what you pay for. If you are building your business around a service that you're not paying for and has no contractual service level agreement, you are setting yourself up to get screwed. It would be like leasing retail space on a handshake instead of a formal lease agreement, and then being surprised when the landlord tells you you have to move because he's now got another strategy for that property.