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"Any IT group needs strict procedures on what to do when something like that happen, and the right balance must be maintained between reacting quickly, and not
by BWStearns 13y ago
"Any IT group needs strict procedures on what to do when something like that happen, and the right balance must be maintained between reacting quickly, and not doing things that are either useless or worsens the problem."
The problem here is that the people who would write the procedure are likely to be the ones who acted so ridiculously in the first place. Even if the policy was written, it would likely be so ridiculously detailed (probably indicating which exact software to use to scan for example) that it would be harmful. It would cripple the ability of the organization to respond to newer threats which might not be considered by the authors of the policy, and it would be used as a shield in a future event where an obvious, but not stipulated, response could have solved a problem but went unimplemented.
Like most of the government's problems this could be cured by making the job space in federal employment competitive (and firing uncompetitive employees), however the myriad failed attempts at this in various corners of government seem to indicate that this may be currently impossible.