Well, I don't know necessarily that he was unhappy with it, though clearly he thought it was stupid of them to do as it bore on product quality and all that. R

Well, I don't know necessarily that he was unhappy with it, though clearly he thought it was stupid of them to do as it bore on product quality and all that. Regardless of whether or not he liked it, I'm wondering why the OP can call it "taking advantage of". I just don't see that here, and thought maybe I was missing something, versus my bar just being set at a different height.