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Linguistics professor and writer Suzette Haden Elgin has a few theories about this. She emphasizes the importance of how ideas are conveyed and understood via
by Goladus 19y ago
Linguistics professor and writer Suzette Haden Elgin has a few theories about this. She emphasizes the importance of how ideas are conveyed and understood via body language, tone of voice, and operating metaphors.
Her books were written a few years ago, but she points out that a woman will more typically understand a given scenario with a "classic schoolroom" metaphor, where men are more likely to use a sports metaphor (especially football, but also basketball or baseball). This explains both the "faith in meritocracy" and the fact that many of the successful panelists played sports in college. This also explains another phenomenon that wasn't mentioned, where a person using a classroom metaphor and has failed at something has a tendancy to take it much harder than someone failing at a sports metaphor. Failing a test is failure, period, failing to score a touchdown means you have to get an interception or something and then try again. Ability to deal with failure effectively is important for entrepreneurs. This actually may also explain why men may be more afraid to criticize female employees. It's not just because they're patronizing (though in some cases that may be true) it's because they're afraid that it won't help anything and will in fact make matters worse.
Metaphors are a terrific way to explain how people view the world. Joel Spolsky talks about the "Command and Control" management method, and what's really happening there is the boss is modeling the environment on a military team. Understanding what's going on there goes a long way towards dealing with the situation, even if your ultimate decision, as an employee, is to go somewhere else, though in fact Elgin describes a technique called "semantic modulation" where you slowly change the metaphor that people are using to communicate.
Another thing she emphasizes is body language and tone of voice. In English, a tone of adult authority is deep, resonant, relaxed, and comforting all at the same time. Women aren't traditionally expected to speak that way, and their voices tend to be naturally higher pitched. I'm curious to know what the voice quality was of those women on the panel. I suspect their voices had traits much more common in men, which may have a lot to do with the perception that they are "not like girls you knew in college."
If you search Amazon for books about women and business, there are hundreds of books targeted toward women looking to succeed. However, there is not a single book written for men about understanding their female co-workers. Not in the sense of how to talk to them, but in the sense of creating a systemic environment that's tolerant of varying perceptions and aspirations. Perhaps this is why most discussions about women and business eventually devolve into random speculation about "the nature of women" and whatnot.
I'd say "how to talk to them" is far and away the most important subject, I just wouldn't describe it that way. I haven't read them all, but I highly recommend the Haden Elgin "Gentle Art" series. She gives concrete, practical advice and insighlful explanations. It's often not targeted specifically at women or men, it just describes the problem and explains ways that it can be solved. She tends to focus more on verbal conflict and tension than on day to day behavior, but it's still very useful.
The Gentle Art of Verbal Self-Defense at Work, http://www.amazon.com/Gentle-Art-Verbal-Self-Defense-Work/dp/0735200890 http://www.amazon.com/Gentle-Art-Verbal-Self-Defense-Work/dp...
Genderspeak: Men, Women, and the Gentle Art of Verbal Self-Defense, http://www.amazon.com/Genderspeak-Women-Gentle-Verbal-Self-Defense/dp/0471305065/ref=pd_bbs_sr_2/103-6892741-1586267?ie=UTF8&s=books&qid=1191074637&sr=1-2 http://www.amazon.com/Genderspeak-Women-Gentle-Verbal-Self-D... (I have not read this one)
- Alex3917 19y ago"I suspect their voices had traits much more common in men, which may have a lot to do with the perception that they are 'not like girls you knew in college.'" Actually you are probably correct there. So would this be the result of voice training, or more just a side-effect of being surrounded by only men at work for twenty years? I think it's more than just tone of voice and body language though. For example, while I have no doubt there are many college women who subscribe to the WSJ, I have yet to actually meet one.
- Goladus 19y agoI have no idea where it comes from, I suspect it might have a lot to do with how they were raised, but that's a pure guess. And I definitely agree that it doesn't entirely boil down to body language. There are biological differences, we are raised differently, and we care about different things. Voice and body language are most important with regards to standing up for yourself, being taken seriously, and appearing confident, smart, and reliable rather than cold, insistent, or calculating. (I'm not saying there aren't prejudices involved as well) I didn't know any guys that subscribed to the WSJ in college either, incidentally.