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As someone who supports his own WordPress plugin, FAQs are like sanity pills. You can only repeat yourself so many times before you get tired of it, even if yo
by mmuro 13y ago
As someone who supports his own WordPress plugin, FAQs are like sanity pills. You can only repeat yourself so many times before you get tired of it, even if you have a canned response.
Having an FAQ allows you to let the user help themselves, which most are willing to. If not, you at least have an answer you can point them to.