I read the article, and I get what they're saying, but I still don't get the rationale for simply not having FAQs. The fact is, some people prefer them. Is the

I read the article, and I get what they're saying, but I still don't get the rationale for simply not having FAQs. The fact is, some people prefer them. Is the author simply arguing that those people are wrong and shouldn't prefer them? I guess my question to the author would be, why not both? Add an FAQ page for the people who prefer that format, while continuing to do what you do now. You could argue that maybe they don't have time to write them, but then again, they did take the time to write this article. As someone else in this thread pointed out [1], they've already written the FAQ of why they don't have an FAQ, so start there. [1] https://news.ycombinator.com/item?id=6102292 https://news.ycombinator.com/item?id=6102292