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Didn't downvote but from the article sounds like she knows what Google is. "That problem really shows in search, where you will end up with duplicate results c
by ximeng 13y ago
Didn't downvote but from the article sounds like she knows what Google is.
"That problem really shows in search, where you will end up with duplicate results competing for attention. You are fighting with your own content. That can’t be efficient for you or for users.
"This is actually a problem GOV.UK is experiencing. The content in our support pages is now appearing in search, so we’re stripping away all of the support content we don’t need and making it easier for users to get straight to the things they’re looking for."
- babuskov 13y agoThanks. Looks like I missed that. However, I still fail to see what's wrong with duplicate results. The entire article seems like a written excuse explaining that they are not lazy, but have valid reasons not to write and maintain a FAQ section. I guess it was posted to get some mass approval here on HN and show that HN community supports their POV.