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I'm sure they have plenty of safeguards in place. Think about all the times in the last 5 years that Google's service has been seriously interrupted. Oh wait,
by tsally 17y ago
I'm sure they have plenty of safeguards in place. Think about all the times in the last 5 years that Google's service has been seriously interrupted. Oh wait, there aren't any. Their turn around time on this bug was pretty fantastic as well. Discovered, analyzed, patched, and apologized for in under 24 hours. Nice.
- thorax 17y agoThis is at least the second time this year that they've had a serious/major issue for an hour. The other being the snafu where they marked the entire world as malware. They respond awesomely, but they're not immune to major issues and I doubt it will get any easier for them.
- dfj225 17y agoYou are right. It's unfair (and all too easy) for someone from the outside to point their finger and say, "Bad! They should have done X." However, the reality is that Google has positioned themselves such that they have quickly become a utility. This goes beyond search, they are a communications network (email, chat) and an ad service among other things. How many websites depend solely on Google AdSense for their revenue? Just like electricity, telephone service, and other utilities, we have come to depend on them for living our daily lives. Loss of service at a large scale cannot be tolerated. This may have been a relatively minor event, but the point remains that it still seems much too easy for such events to take place. I feel that Google should be one of the companies pushing technology in this area forward. Hopefully they will release information on how they plan to prevent this sort of event from occurring in the future.