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Agree completely. Ultimately the responsibility for getting this right is on us. We feel a thorough, dispassionate accounting of the human and technical error
by RobSpectre 13y ago
Agree completely.
Ultimately the responsibility for getting this right is on us. We feel a thorough, dispassionate accounting of the human and technical errors when we come up short is part of living up to that responsibility.
- porker 13y agoYes, well done for how you've handled the situation. Very professional, very honest. I liked Twilio before, but I'm even more impressed now.