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"I’ve heard a lot of people asking how they can get out of the Promotions tab and into the Primary tab." You should have told them that if they are in the
by malandrew 13y ago
"I’ve heard a lot of people asking how they can get out of
the Promotions tab and into the Primary tab."
You should have told them that if they are in the promotions tab then that is probably where they should be. Sending promotional bulk emails and wanting to be in the primary tab is antithesis to what customers want. Being a promotional email in the primary tab I would imagine would be more likely to be marked as spam.
- dangrossman 13y agoI'm seeing transactional mail like signup confirmations and password resets in the promotions tab. There are lots of lists I subscribe to that are "bulk" but not promotional as well. MailChimp has over 3 million users, and zero of them are affiliate marketers. Not all of their users' mail belongs in a promotions tab.
- joshuacc 13y agoIndeed. To give one example, I run a weekly newsletter with JavaScript tips. That probably shouldn't be categorized as Promotions. Perhaps Social or Forums instead?
- Lewisham 13y agoI don't see any way of getting around this that isn't just rife for abuse. I guess/hope that Gmail learns from user behavior, so if enough of them start moving the mail to the Forums list (which is what I think it should be, Social Updates implies some personal update from Facebook/Twitter/G+, not newsletters), it would automatically filter there instead. EDIT: Also, many users might feel like Promos is the right tab. For example, Weight Watchers emails me recipes, which is a bit like a developer getting Javascript tips. This also goes in Promos, and that seems like the right place for it, even though it's useful/actionable information.