9 ms·

Goodbye Google Analytics. Hello Piwik

219 points by tonylampada 13y ago

tombrossman 13y ago
Our local police force has set up a site for 'anonymous' reports from rape victims, and it had GA tracking on every page (plus Google CDN content, another issue). I wrote them to explain why this wasn't the best idea and how Piwik was a better choice. Crimestoppers (A UK charity) are doing this too, and I wrote them to explain the potential for privacy issues. 'You've outsourced crime victims' privacy to an ad company' was my basic message. I told both the local police and Crimestoppers how easy Piwik was, and how I thought it was a better idea but I don't think I got my point across. There is a gap in the understanding where the site owner doesn't see the raw data (bot Google does) and so they think it's okay. Anyhow, interesting privacy issues and it may be that I am overlooking something or being overly cautious. I posted a related question over on Stack Exchange if anyone's interested in providing some feedback there. http://webmasters.stackexchange.com/q/47069 http://webmasters.stackexchange.com/q/47069
- toble 13y ago
  Ouch. That crimestoppers form has code for a Facebook like, Google Analytics, New Relic and Fonts.com. Maybe you sounded like a salesperson? Piwik was unknown to me until I read it in this comment.
aram 13y ago
Piwik is pretty good alternative and unlike GA, it gives instant analytics and is extensible. However, it tends to behave clunky after some time, depending on the number of sites, traffic and server where you host it. This is most visible when you try to display a larger date range or just dig in the history. There is one more important thing to consider: it collects IP addresses of all your visitors out of the box, which might be in conflict with your local laws. Be sure to check that out before adding it to the site.
- dkuntz2 13y ago
  You can get Google analytics to show you real time info too, it just don't save it as the default view.
  - aram 13y ago
    Thanks for that; I remember that it used to display only data older than 24h, but didn't know they changed that.
  - arb99 13y ago
    I've found that with GA the previous 24 hrs or so stats are not really accurate, especially with bigger traffic sites.
    - grey-area 13y ago
      I think they use sampling once your traffic gets to a certain size, so though they report figures down to individual hits, it's not actually as accurate as that might imply. https://developers.google.com/analytics/devguides/collection/gajs/methods/gaJSApiBasicConfiguration#_gat.GA_Tracker_._setSampleRate https://developers.google.com/analytics/devguides/collection...
    - sdoering 13y ago
      Yes, it uses sampling. And the numbers might be way of. We had times, with stats fluctuating 40% if I look at the numbers from yesterday and compare them to the numbers taken more then 48h after the fact.
- narrowingorbits 13y ago
  The GA real-time view does really work well now, but I think I'll have to give Piwik a try; looks like a fantastic alternative!
- af3 13y ago
  > There is one more important thing to consider: it collects IP addresses of all your visitors out of the box, which might be in conflict with your local laws. Be sure to check that out before adding it to the site. Is there an way to disable this?
Nursie 13y ago
Site has slowed down considerably now. Anyone fancy telling the lot at gov.uk about this? It would be nice if they weren't using foreign owned (and likely foreign-located) servers to record and analyse what UK citizens do on UK government websites.
- afandian 13y ago
  GDS know and have taken a position on this http://digital.cabinetoffice.gov.uk/2012/03/19/its-not-about-cookies-its-about-privacy http://digital.cabinetoffice.gov.uk/2012/03/19/its-not-about...
  - Nursie 13y ago
    It seems to be entirely cookie-focussed though, and not even consider that data on UK citizen interaction with government, regardless of cookies, may be something to keep private. I mean this - "despite the fact that no personal data was collected, it was good practice not to share analytics information with third parties in order to reassure government websites’ users." is ludicrous. It's trivial for a service with as many hooks into everything as google to correlate cookies and IP addresses of visitors to GA-using sites with their Google accounts and other tracking data. It's almost as ludicrous as the answer I got direct from them "we don't allow google to use the data". You don't allow it? How exactly is it that you stop them keeping records when every time I visit your pages my computer also tells them what I'm doing? What a load of carp.
sergiotapia 13y ago
One thing I feel you miss out if you don't use GA is 'Google-juice'. Maybe it's just like blowing into a Super Nintendo cartridge, but I think using GA increases your SEO with Google. Am I mistaken?
- thejosh 13y ago
  yes.
  - mjolk 13y ago
    Thanks for the well-sourced, comprehensive response.
    - evan_ 13y ago
      The "Yes" response was exactly as sourced as the original assertion that Google gives loyalty rewards for no reason whatsoever.
- marchra 13y ago
  yeah, I think you are. But I feel the same way.
- mdasen 13y ago
  You're probably mistaken. The reason why this probably isn't true is that it would be a regulator's/anti-trust-buster's dream come true. Imagine it: Google ranks you lower if you don't use other Google products. Don't use GA? Ranked lower. Don't pay for ads? Maybe your organic results drop a bit. . . Google has to be very careful about its organic search results. Giving extra weight to sites that use things like Google Analytics would be the "confirmation" that regulators would need. As such, it seems like Google wouldn't risk its core business over something like this. I totally understand the logic: if I use Google Analytics, Google knows that my site is getting traffic and it makes a certain sense to take that into consideration. However, I think the opposite side of that (if sites don't give Google whatever Google wants, they're going to be ranked lower) is a can of worms that Google doesn't want to be seen dipping into.
tonylampada 13y ago
Author here. Seems like Hackernews traffic "DDOS'ed" the original blog. I made a clone of the post in my personal blog (hosted on wordpress). http://dicasdolampada.wordpress.com/2013/07/22/goodbye-google-analytics-hello-piwik/ http://dicasdolampada.wordpress.com/2013/07/22/goodbye-googl...
- tonylampada 13y ago
  My thanks to the hackernews folks who changed the original link (Y)
  - laurent123456 13y ago
    Ironically, could the DDOS actually be because of Piwik? With the sudden increase in traffic, it's probably generating a massive amount of data and overloading the database.
af3 13y ago
Requesting a similar guide for iredmail on Openshift.
felxh 13y ago
Unfortunately it looks like it doesn't support event tracking at the moment. Does anybody know more about that?
- tudorconstantin 13y ago
  I think you can emulate events with custom variables
- moepstar 13y ago
  If i don't completely misunderstood you, there's Goal and Campaign tracking, see their docs about that: http://piwik.org/docs/tracking-campaigns/ http://piwik.org/docs/tracking-campaigns/ http://piwik.org/docs/tracking-goals-web-analytics/ http://piwik.org/docs/tracking-goals-web-analytics/
  - winslow 13y ago
    I believe he is referring to an event such as a javascript based event when a user clicks a button etc. I'm also interested in event tracking because my WebGL site uses it to track user interaction since users only visit the WebGL view and don't visit multiple pages.
    - __david__ 13y ago
      Piwik calls those "goals". You can definitely kick those off from javascript. We run piwik on our web solitaire site (http://greenfelt.net http://greenfelt.net) and kick off goals when users do things like complete a game. The code looks like this: if (piwikTracker) piwikTracker.trackGoal(2); My only annoyance is that you have to reference things by numbers and not some nice string that reads well in the code... But it works and it's something you setup once and forget about, so I got over it.
richardv 13y ago
Has anyone installed Piwik for multiple accounts? My product allows users to create and launch their own website. I'd quite like to be able to quickly provide basic statistics for users (alongside Google analytics if they want it). We run a multi-tenant application so have thousands of sites running from the same codebase, however, each site owner would need it's own statistics. At the moment, we just let users provide their own Google Analytics, but it would be nice to report to Piwik I think and give them their own preconfigured stats area?
- aram 13y ago
  Yes, you can create additional users within Piwik and grant them access to specific websites.
  - PavlovsCat 13y ago
    Looks like it's possible to do this programmatically even: http://piwik.org/docs/analytics-api/reference/#UsersManager http://piwik.org/docs/analytics-api/reference/#UsersManager http://piwik.org/docs/analytics-api/reference/#SitesManager http://piwik.org/docs/analytics-api/reference/#SitesManager (and if there are some quirks in the way, file a ticket etc.)
- jaymzcampbell 13y ago
  I've used it in the past to do something a bit similar. I had a sort of "master account" that was installed on all domains and then a second individual one per domain. Piwik worked really nicely and gave the end user the ability to see a sort of "combined stats" as well as per-domain stats. We couldn't get GA to work in this way (I think that has since changed). This was about two years ago now and I've followed the development on and off and it's certainly come on leaps and bounds. It's definitely worth some investigation for your use-case.
- rohall 13y ago
  I've done this on the product I'm developing. You can set it up programmatically and it works exceptionally well. That being said, there are some performance considerations, especially if the sites you're hosting are high traffic. I'd recommend reading the documentation and doing a bit of searching for a configuration that will fit your needs before you begin. It will save you a lot of time. Good luck and let me know if you have any specific questions!
deleted 13y ago
[deleted]
lazyjones 13y ago
Our attempts to install and use Piwik have always been disappointing in the past. It seems to fall apart (slow display etc.) quickly for medium to high traffic sites (50+ million page views/month). Are there any people here who are using it successfully at this order of magnitude and are willing to share some configuration hints?
- asdasf 13y ago
  We gave up on it for the same reason. It is absurd for a simple web analytics app to require massively more powerful hardware than our actual app does. And since it is a mysql mess, any updates that touch the schema put your stats offline for hours. I really can't fathom how using mysql is still considered acceptable in 2013.
  - alexatkeplar 13y ago
    In that case, maybe take a look at Snowplow - it's open-source and we have users generating billions of events. https://github.com/snowplow/snowplow https://github.com/snowplow/snowplow
  - ambientwhsiper 13y ago
    I completely agree with the statement. I love Piwik and we use to monitor a lot of our sites. But I hate the fact that it's LAMP. Archive script runs out of memory at least once a week.
    - petet 13y ago
      We run Piwik on 40M page views per month on dedicated server. Archiving data takes a few hours, but the UI is fast and it works. We used tips in: http://piwik.org/docs/optimize/how-to/ http://piwik.org/docs/optimize/how-to/
ridruejo 13y ago
If you want to give a try to Piwik on your own laptop, AWS or Azure we (BitNami) have free one-click installers, VMs and cloud images http://bitnami.com/stack/piwik http://bitnami.com/stack/piwik
bpatrianakos 13y ago
I've used Piwik for years and it is incredibly simple to use and set up but this post makes it much more complex than it needs to be. In all honesty, it's just as simple as setting up Wordpress. Drop the Piwik folder on a server somewhere, run the installation (connecting to your database and if I recall correctly you don't need to use the root user, just a user with sufficient privileges), and you're done. I want to love Piwik, and I do like it a lot, but I do have some problems. Piwik gets slow after a while. This may have to do with the server its running on partly but over time the software will slow down especially if you try to pull out somewhat longer date ranges. It isn't as pretty as GA. I know this is petty and that its themeable but the UI was important to me. Keeping it up to date and maintaining it was also something that requires vigilance. It isn't hard to update but you have to make sure to check for updates. Sounds simple but you'd be surprised how lazy one can be. Also, integration with Webmaster Tools isn't available which is kind of a bummer. On the plus side there's very little that GA offers that Piwik doesn't. There's even a great mobile app which GA doesn't yet have to my knowledge. You can monitor multiple sites on different servers using a simple JavaScript snippet just like GA, and it breaks down the data in just about every way you'd want. In the end, despite really wanting to use Piwik long term I wasn't able to do it. I don't see a problem with using Google Analytics for tracking purposes. Google has the power to abuse the data they collect but I trust them not to. I'm not running a site where visitor privacy is a big priority. If I were running such a site I'd reconsider this position. But from an ethical standpoint if it's somehow not okay for Google to collect tracking data on your visitors (and promise not exploit it) why is it okay for any of us to use Piwik and collect that data ourselves. Google has far more data that can do far more damage but they also have far more resources to put into security than most of us. I can take a pledge not to exploit my user's data but Google does too? I know I can trust myself but my users don't. My users might even prefer that if I were to use analytics software that I use software that comes from Google, a name they know and trust, rather than me, a guy who they know a little bit but doesn't have a reputation that can even remotely compete with Google. To me, that's the more interesting aspect of Piwik. The question of why running your own anaytics software is more ethical than using Google. Edit: When I said I wasn't running a site that made visitor privacy a priority I was excluding the site I run that actually does make user privacy a huge priority. I'm aware I look like a hypcrite now and I think I might actually spend some time thinking of whether or not to switch over to a self-hosted analytics solution for that site. I'm still not sure that a self-hosted service is preferable in my case but I'm open to the idea.
mitchwainer 13y ago
I would not recommend Piwik over GA. The #1 reason is that Piwik does not track the (not provided) Google keyword searches. Google now provides the (not provided) keywords with the site page attached now. For example: (np - /pricing), so you at least have an understanding of what they searched for. This is a big factor if you're serious about SEO.
nodefortytwo 13y ago
Piwik is great until you get a decent amount of traffic, I had it on a client site as an experiment. at 100k page views per hour Piwik nuked the server :(
- moepstar 13y ago
  Did you / your client set it up as recommended for high-traffic sites? http://piwik.org/docs/optimize/ http://piwik.org/docs/optimize/
noinput 13y ago
I setup a Pagodabox app to launch a new self hosted Piwik instance a few back: https://pagodabox.com/cafe/noinput/piwik https://pagodabox.com/cafe/noinput/piwik Hope some find it helpful for a quick way to test out and run it for free to see if they like it (I do).
g-garron 13y ago
Hi, realized about this post here in HN thanks to Piwik. I am the author of the post Tony is linking at the top of his post, and I also use Piwik, where I saw my article was with 300+ visits instead of the 20+ it gets daily. :) Piwik is great, and I use it to track visits to a few sites I own, all of them are some 6000 page views per day, so no real traffic. Because my site is powered by Jekyll, I also use vanilla forums as commenting system, so no Disqus or Intense Debate either :) Have a nice day, and thanks Tony for the link and credit .
liquidcool 13y ago
My clients are already using Google Webmaster Tools and Adwords and want everything integrated, plus they want the reliability of Google. But another FOSS analytics platform is Snowplow (http://snowplowanalytics.com http://snowplowanalytics.com), and while it wouldn't replace GA for them, it might replace another commercial analytics package. Few high volume ecommerce sites use just GA these days.
- alexatkeplar 13y ago
  Snowplow co-founder here. Thanks for mentioning us liquidcool :-) Snowplow is a little different from Piwik - Piwik is a LAMP-stack opensource app which replicates a GA-style analytics experience. Snowplow is more of a scalable event analytics platform - it is built on AWS (CloudFront, Elastic MapReduce, Redshift), does _not_ have a UI but has a very clean & simple event model[1] and scales horizontally to billions of events. To date, Snowplow is mostly used by web companies that want to warehouse their granular event data to build custom analyses, segment users, personalize sites etc. If anybody has any questions, just shout! [1] https://github.com/snowplow/snowplow/blob/master/4-storage/redshift-storage/sql/table-def.sql https://github.com/snowplow/snowplow/blob/master/4-storage/r...
  - X4 13y ago
    wow! May I ask where you advertised Snowplow so far? I can't believe that I don't know it. Awesome product, looks a little hard to setup, due to the Hadoop linkage, but definitely worth to be used on my next projects. Maybe worth making a vm appliance, puppet/chef, or docker script for easier deployment. Why haven't I ever heard of it? I usually "snowplow" the web for all kinds of software, but it appears that I haven't crossed the marketing channels you've targeted.
    - rcsorensen 13y ago
      The setup is pretty annoying. I still haven't figured out what permissions need to be granted to IAM users on AWS to do things like spin up the Hadoop jobs. Having your granular end up in Redshift, ready to be enriched with other biz data sources is a beautiful, beautiful thing, and completely worth it.
handzhiev 13y ago
Piwik is great and so much better than Analytics. It works especially well for us when we want to track sources of sales, as sales are handled by 3rd party reseller and Analytics goals are of no use. In Piwik you have the visitors log at a glance, we just match IP/time to the log and BAM - we know where the buyer came from, what pages did they visit and how many time stayed there. On top of this, our site traffic is hidden from the eyes of Google.
belorn 13y ago
For hosting providers (or those nice people who share their servers with friends), you can have Piwik automatically installed by default when creating new sites. This is impossible to do with GA, as GA require the creation of personal accounts and injection of code into the customers/users website.
edoceo 13y ago
I'm a lover of Piwik; switch out of GA for Piwik across all the domains I operate for myself and for some clients. One install can handle multiple domains/site/accounts/groups Many of the clients appreciate the increased "privacy". And for applications (internal/public/private) it just makes more sense to me than GA. My favourite part is that it's doing server-side log analysis for my traffic - not using those JS based widgets. It's got event tracking (sweet) if you choose to use a JS based tickler to do that kind of thing. Here's a quick and dirty doc I made about it: http://praxis.edoceo.com/howto/piwik http://praxis.edoceo.com/howto/piwik
thomaslutz 13y ago
Edit: Nevermind - I just read to the end, Piwik can auto-update to latest 1.12. Missed that when cross-reading and trying it myself while reading. The guide and the mentioned Github repo use Piwik 1.5.1. There are several security issues with this version (perhaps many more): http://www.cvedetails.com/vulnerability-list/vendor_id-9612/product_id-17168/version_id-137845/Piwik-Piwik-1.5.1.html http://www.cvedetails.com/vulnerability-list/vendor_id-9612/... Latest version is 1.12 - I advise against this "simple" solution to use Piwik. Perhaps there is a github repo with the latest Piwik?
bcRIPster 13y ago
I've used Piwik myself for years and swear by it for all of my personal projects or sites where I need full data privacy. It provides all the basic data I need for my clients and then some. Also once it was setup I've found maintenance to be pretty simple. I use it for regular web sites, WordPress sites and MediaWiki installations. Granted, I miss the days of being able to use tools like Analog but it's so badly out of date and not maintained anymore so I only use it when I need to process raw traffic numbers from a server.
generj 13y ago
Piwik can be set to follow the Do Not Track header. It rigidly follows DNT, not storing the request at all. It looks like Google and other analytics players are going to refuse to follow DNT, after a hilariously weak proposal by the DAA was rejected by the W3C committee.
seriocomic 13y ago
I tried Piwik on a number of sites to move away from GA, but I was simply not able to match the minimal impact on my load-times compared to Google. Self-hosting your analytics solution still requires an optimized web-server - things like TTFB were a real issue for me.
sgarbi 13y ago
I have implemented Piwik widgets in my latest project for tracking visitors to personal pages. When you visit this page http://reminderof.me/ruggero http://reminderof.me/ruggero I see the insight on my dasbhboard. IMHO Piwik is a valid open-source alternative to Google Analytics and will erode its application marketplace.
ksec 13y ago
The Problem is Piwik doesn't scale. Even if you set it up to the way they said. The problem is there isn't a single viable GA alternative out there that doesn't cost a fortune. Clicky and Chartbeat are the only two relatively inexpensive option

219 points by tonylampada 13y ago

Our local police force has set up a site for 'anonymous' reports from rape victims, and it had GA tracking on every page (plus Google CDN content, another issue). I wrote them to explain why this wasn't the best idea and how Piwik was a better choice. Crimestoppers (A UK charity) are doing this too, and I wrote them to explain the potential for privacy issues. 'You've outsourced crime victims' privacy to an ad company' was my basic message. I told both the local police and Crimestoppers how easy Piwik was, and how I thought it was a better idea but I don't think I got my point across. There is a gap in the understanding where the site owner doesn't see the raw data (bot Google does) and so they think it's okay. Anyhow, interesting privacy issues and it may be that I am overlooking something or being overly cautious. I posted a related question over on Stack Exchange if anyone's interested in providing some feedback there. http://webmasters.stackexchange.com/q/47069 http://webmasters.stackexchange.com/q/47069

toble 13y ago
Ouch. That crimestoppers form has code for a Facebook like, Google Analytics, New Relic and Fonts.com. Maybe you sounded like a salesperson? Piwik was unknown to me until I read it in this comment.

aram 13y ago

Piwik is pretty good alternative and unlike GA, it gives instant analytics and is extensible. However, it tends to behave clunky after some time, depending on the number of sites, traffic and server where you host it. This is most visible when you try to display a larger date range or just dig in the history. There is one more important thing to consider: it collects IP addresses of all your visitors out of the box, which might be in conflict with your local laws. Be sure to check that out before adding it to the site.

dkuntz2 13y ago
You can get Google analytics to show you real time info too, it just don't save it as the default view.
- aram 13y ago
  Thanks for that; I remember that it used to display only data older than 24h, but didn't know they changed that.
- arb99 13y ago
  I've found that with GA the previous 24 hrs or so stats are not really accurate, especially with bigger traffic sites.
  - grey-area 13y ago
    I think they use sampling once your traffic gets to a certain size, so though they report figures down to individual hits, it's not actually as accurate as that might imply. https://developers.google.com/analytics/devguides/collection/gajs/methods/gaJSApiBasicConfiguration#_gat.GA_Tracker_._setSampleRate https://developers.google.com/analytics/devguides/collection...
  - sdoering 13y ago
    Yes, it uses sampling. And the numbers might be way of. We had times, with stats fluctuating 40% if I look at the numbers from yesterday and compare them to the numbers taken more then 48h after the fact.
narrowingorbits 13y ago
The GA real-time view does really work well now, but I think I'll have to give Piwik a try; looks like a fantastic alternative!
af3 13y ago
> There is one more important thing to consider: it collects IP addresses of all your visitors out of the box, which might be in conflict with your local laws. Be sure to check that out before adding it to the site. Is there an way to disable this?

Nursie 13y ago

Site has slowed down considerably now. Anyone fancy telling the lot at gov.uk about this? It would be nice if they weren't using foreign owned (and likely foreign-located) servers to record and analyse what UK citizens do on UK government websites.

afandian 13y ago
GDS know and have taken a position on this http://digital.cabinetoffice.gov.uk/2012/03/19/its-not-about-cookies-its-about-privacy http://digital.cabinetoffice.gov.uk/2012/03/19/its-not-about...
- Nursie 13y ago
  It seems to be entirely cookie-focussed though, and not even consider that data on UK citizen interaction with government, regardless of cookies, may be something to keep private. I mean this - "despite the fact that no personal data was collected, it was good practice not to share analytics information with third parties in order to reassure government websites’ users." is ludicrous. It's trivial for a service with as many hooks into everything as google to correlate cookies and IP addresses of visitors to GA-using sites with their Google accounts and other tracking data. It's almost as ludicrous as the answer I got direct from them "we don't allow google to use the data". You don't allow it? How exactly is it that you stop them keeping records when every time I visit your pages my computer also tells them what I'm doing? What a load of carp.

sergiotapia 13y ago

One thing I feel you miss out if you don't use GA is 'Google-juice'. Maybe it's just like blowing into a Super Nintendo cartridge, but I think using GA increases your SEO with Google. Am I mistaken?

thejosh 13y ago
yes.
- mjolk 13y ago
  Thanks for the well-sourced, comprehensive response.
  - evan_ 13y ago
    The "Yes" response was exactly as sourced as the original assertion that Google gives loyalty rewards for no reason whatsoever.
marchra 13y ago
yeah, I think you are. But I feel the same way.
mdasen 13y ago
You're probably mistaken. The reason why this probably isn't true is that it would be a regulator's/anti-trust-buster's dream come true. Imagine it: Google ranks you lower if you don't use other Google products. Don't use GA? Ranked lower. Don't pay for ads? Maybe your organic results drop a bit. . . Google has to be very careful about its organic search results. Giving extra weight to sites that use things like Google Analytics would be the "confirmation" that regulators would need. As such, it seems like Google wouldn't risk its core business over something like this. I totally understand the logic: if I use Google Analytics, Google knows that my site is getting traffic and it makes a certain sense to take that into consideration. However, I think the opposite side of that (if sites don't give Google whatever Google wants, they're going to be ranked lower) is a can of worms that Google doesn't want to be seen dipping into.

tonylampada 13y ago

Author here. Seems like Hackernews traffic "DDOS'ed" the original blog. I made a clone of the post in my personal blog (hosted on wordpress). http://dicasdolampada.wordpress.com/2013/07/22/goodbye-google-analytics-hello-piwik/ http://dicasdolampada.wordpress.com/2013/07/22/goodbye-googl...

tonylampada 13y ago
My thanks to the hackernews folks who changed the original link (Y)
- laurent123456 13y ago
  Ironically, could the DDOS actually be because of Piwik? With the sudden increase in traffic, it's probably generating a massive amount of data and overloading the database.

af3 13y ago

Requesting a similar guide for iredmail on Openshift.

felxh 13y ago

Unfortunately it looks like it doesn't support event tracking at the moment. Does anybody know more about that?

tudorconstantin 13y ago
I think you can emulate events with custom variables
moepstar 13y ago
If i don't completely misunderstood you, there's Goal and Campaign tracking, see their docs about that: http://piwik.org/docs/tracking-campaigns/ http://piwik.org/docs/tracking-campaigns/ http://piwik.org/docs/tracking-goals-web-analytics/ http://piwik.org/docs/tracking-goals-web-analytics/
- winslow 13y ago
  I believe he is referring to an event such as a javascript based event when a user clicks a button etc. I'm also interested in event tracking because my WebGL site uses it to track user interaction since users only visit the WebGL view and don't visit multiple pages.
  - __david__ 13y ago
    Piwik calls those "goals". You can definitely kick those off from javascript. We run piwik on our web solitaire site (http://greenfelt.net http://greenfelt.net) and kick off goals when users do things like complete a game. The code looks like this: if (piwikTracker) piwikTracker.trackGoal(2); My only annoyance is that you have to reference things by numbers and not some nice string that reads well in the code... But it works and it's something you setup once and forget about, so I got over it.

richardv 13y ago

Has anyone installed Piwik for multiple accounts? My product allows users to create and launch their own website. I'd quite like to be able to quickly provide basic statistics for users (alongside Google analytics if they want it). We run a multi-tenant application so have thousands of sites running from the same codebase, however, each site owner would need it's own statistics. At the moment, we just let users provide their own Google Analytics, but it would be nice to report to Piwik I think and give them their own preconfigured stats area?

aram 13y ago
Yes, you can create additional users within Piwik and grant them access to specific websites.
- PavlovsCat 13y ago
  Looks like it's possible to do this programmatically even: http://piwik.org/docs/analytics-api/reference/#UsersManager http://piwik.org/docs/analytics-api/reference/#UsersManager http://piwik.org/docs/analytics-api/reference/#SitesManager http://piwik.org/docs/analytics-api/reference/#SitesManager (and if there are some quirks in the way, file a ticket etc.)
jaymzcampbell 13y ago
I've used it in the past to do something a bit similar. I had a sort of "master account" that was installed on all domains and then a second individual one per domain. Piwik worked really nicely and gave the end user the ability to see a sort of "combined stats" as well as per-domain stats. We couldn't get GA to work in this way (I think that has since changed). This was about two years ago now and I've followed the development on and off and it's certainly come on leaps and bounds. It's definitely worth some investigation for your use-case.
rohall 13y ago
I've done this on the product I'm developing. You can set it up programmatically and it works exceptionally well. That being said, there are some performance considerations, especially if the sites you're hosting are high traffic. I'd recommend reading the documentation and doing a bit of searching for a configuration that will fit your needs before you begin. It will save you a lot of time. Good luck and let me know if you have any specific questions!

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lazyjones 13y ago

Our attempts to install and use Piwik have always been disappointing in the past. It seems to fall apart (slow display etc.) quickly for medium to high traffic sites (50+ million page views/month). Are there any people here who are using it successfully at this order of magnitude and are willing to share some configuration hints?

asdasf 13y ago
We gave up on it for the same reason. It is absurd for a simple web analytics app to require massively more powerful hardware than our actual app does. And since it is a mysql mess, any updates that touch the schema put your stats offline for hours. I really can't fathom how using mysql is still considered acceptable in 2013.
- alexatkeplar 13y ago
  In that case, maybe take a look at Snowplow - it's open-source and we have users generating billions of events. https://github.com/snowplow/snowplow https://github.com/snowplow/snowplow
- ambientwhsiper 13y ago
  I completely agree with the statement. I love Piwik and we use to monitor a lot of our sites. But I hate the fact that it's LAMP. Archive script runs out of memory at least once a week.
  - petet 13y ago
    We run Piwik on 40M page views per month on dedicated server. Archiving data takes a few hours, but the UI is fast and it works. We used tips in: http://piwik.org/docs/optimize/how-to/ http://piwik.org/docs/optimize/how-to/

ridruejo 13y ago

If you want to give a try to Piwik on your own laptop, AWS or Azure we (BitNami) have free one-click installers, VMs and cloud images http://bitnami.com/stack/piwik http://bitnami.com/stack/piwik

bpatrianakos 13y ago

I've used Piwik for years and it is incredibly simple to use and set up but this post makes it much more complex than it needs to be. In all honesty, it's just as simple as setting up Wordpress. Drop the Piwik folder on a server somewhere, run the installation (connecting to your database and if I recall correctly you don't need to use the root user, just a user with sufficient privileges), and you're done. I want to love Piwik, and I do like it a lot, but I do have some problems. Piwik gets slow after a while. This may have to do with the server its running on partly but over time the software will slow down especially if you try to pull out somewhat longer date ranges. It isn't as pretty as GA. I know this is petty and that its themeable but the UI was important to me. Keeping it up to date and maintaining it was also something that requires vigilance. It isn't hard to update but you have to make sure to check for updates. Sounds simple but you'd be surprised how lazy one can be. Also, integration with Webmaster Tools isn't available which is kind of a bummer. On the plus side there's very little that GA offers that Piwik doesn't. There's even a great mobile app which GA doesn't yet have to my knowledge. You can monitor multiple sites on different servers using a simple JavaScript snippet just like GA, and it breaks down the data in just about every way you'd want. In the end, despite really wanting to use Piwik long term I wasn't able to do it. I don't see a problem with using Google Analytics for tracking purposes. Google has the power to abuse the data they collect but I trust them not to. I'm not running a site where visitor privacy is a big priority. If I were running such a site I'd reconsider this position. But from an ethical standpoint if it's somehow not okay for Google to collect tracking data on your visitors (and promise not exploit it) why is it okay for any of us to use Piwik and collect that data ourselves. Google has far more data that can do far more damage but they also have far more resources to put into security than most of us. I can take a pledge not to exploit my user's data but Google does too? I know I can trust myself but my users don't. My users might even prefer that if I were to use analytics software that I use software that comes from Google, a name they know and trust, rather than me, a guy who they know a little bit but doesn't have a reputation that can even remotely compete with Google. To me, that's the more interesting aspect of Piwik. The question of why running your own anaytics software is more ethical than using Google. Edit: When I said I wasn't running a site that made visitor privacy a priority I was excluding the site I run that actually does make user privacy a huge priority. I'm aware I look like a hypcrite now and I think I might actually spend some time thinking of whether or not to switch over to a self-hosted analytics solution for that site. I'm still not sure that a self-hosted service is preferable in my case but I'm open to the idea.

mitchwainer 13y ago

I would not recommend Piwik over GA. The #1 reason is that Piwik does not track the (not provided) Google keyword searches. Google now provides the (not provided) keywords with the site page attached now. For example: (np - /pricing), so you at least have an understanding of what they searched for. This is a big factor if you're serious about SEO.

nodefortytwo 13y ago

Piwik is great until you get a decent amount of traffic, I had it on a client site as an experiment. at 100k page views per hour Piwik nuked the server :(

moepstar 13y ago
Did you / your client set it up as recommended for high-traffic sites? http://piwik.org/docs/optimize/ http://piwik.org/docs/optimize/

noinput 13y ago

I setup a Pagodabox app to launch a new self hosted Piwik instance a few back: https://pagodabox.com/cafe/noinput/piwik https://pagodabox.com/cafe/noinput/piwik Hope some find it helpful for a quick way to test out and run it for free to see if they like it (I do).

g-garron 13y ago

Hi, realized about this post here in HN thanks to Piwik. I am the author of the post Tony is linking at the top of his post, and I also use Piwik, where I saw my article was with 300+ visits instead of the 20+ it gets daily. :) Piwik is great, and I use it to track visits to a few sites I own, all of them are some 6000 page views per day, so no real traffic. Because my site is powered by Jekyll, I also use vanilla forums as commenting system, so no Disqus or Intense Debate either :) Have a nice day, and thanks Tony for the link and credit .

liquidcool 13y ago

My clients are already using Google Webmaster Tools and Adwords and want everything integrated, plus they want the reliability of Google. But another FOSS analytics platform is Snowplow (http://snowplowanalytics.com http://snowplowanalytics.com), and while it wouldn't replace GA for them, it might replace another commercial analytics package. Few high volume ecommerce sites use just GA these days.

alexatkeplar 13y ago
Snowplow co-founder here. Thanks for mentioning us liquidcool :-) Snowplow is a little different from Piwik - Piwik is a LAMP-stack opensource app which replicates a GA-style analytics experience. Snowplow is more of a scalable event analytics platform - it is built on AWS (CloudFront, Elastic MapReduce, Redshift), does _not_ have a UI but has a very clean & simple event model[1] and scales horizontally to billions of events. To date, Snowplow is mostly used by web companies that want to warehouse their granular event data to build custom analyses, segment users, personalize sites etc. If anybody has any questions, just shout! [1] https://github.com/snowplow/snowplow/blob/master/4-storage/redshift-storage/sql/table-def.sql https://github.com/snowplow/snowplow/blob/master/4-storage/r...
- X4 13y ago
  wow! May I ask where you advertised Snowplow so far? I can't believe that I don't know it. Awesome product, looks a little hard to setup, due to the Hadoop linkage, but definitely worth to be used on my next projects. Maybe worth making a vm appliance, puppet/chef, or docker script for easier deployment. Why haven't I ever heard of it? I usually "snowplow" the web for all kinds of software, but it appears that I haven't crossed the marketing channels you've targeted.
  - rcsorensen 13y ago
    The setup is pretty annoying. I still haven't figured out what permissions need to be granted to IAM users on AWS to do things like spin up the Hadoop jobs. Having your granular end up in Redshift, ready to be enriched with other biz data sources is a beautiful, beautiful thing, and completely worth it.

handzhiev 13y ago

Piwik is great and so much better than Analytics. It works especially well for us when we want to track sources of sales, as sales are handled by 3rd party reseller and Analytics goals are of no use. In Piwik you have the visitors log at a glance, we just match IP/time to the log and BAM - we know where the buyer came from, what pages did they visit and how many time stayed there. On top of this, our site traffic is hidden from the eyes of Google.

belorn 13y ago

For hosting providers (or those nice people who share their servers with friends), you can have Piwik automatically installed by default when creating new sites. This is impossible to do with GA, as GA require the creation of personal accounts and injection of code into the customers/users website.

edoceo 13y ago

I'm a lover of Piwik; switch out of GA for Piwik across all the domains I operate for myself and for some clients. One install can handle multiple domains/site/accounts/groups Many of the clients appreciate the increased "privacy". And for applications (internal/public/private) it just makes more sense to me than GA. My favourite part is that it's doing server-side log analysis for my traffic - not using those JS based widgets. It's got event tracking (sweet) if you choose to use a JS based tickler to do that kind of thing. Here's a quick and dirty doc I made about it: http://praxis.edoceo.com/howto/piwik http://praxis.edoceo.com/howto/piwik

thomaslutz 13y ago

Edit: Nevermind - I just read to the end, Piwik can auto-update to latest 1.12. Missed that when cross-reading and trying it myself while reading. The guide and the mentioned Github repo use Piwik 1.5.1. There are several security issues with this version (perhaps many more): http://www.cvedetails.com/vulnerability-list/vendor_id-9612/product_id-17168/version_id-137845/Piwik-Piwik-1.5.1.html http://www.cvedetails.com/vulnerability-list/vendor_id-9612/... Latest version is 1.12 - I advise against this "simple" solution to use Piwik. Perhaps there is a github repo with the latest Piwik?

bcRIPster 13y ago

I've used Piwik myself for years and swear by it for all of my personal projects or sites where I need full data privacy. It provides all the basic data I need for my clients and then some. Also once it was setup I've found maintenance to be pretty simple. I use it for regular web sites, WordPress sites and MediaWiki installations. Granted, I miss the days of being able to use tools like Analog but it's so badly out of date and not maintained anymore so I only use it when I need to process raw traffic numbers from a server.

generj 13y ago

Piwik can be set to follow the Do Not Track header. It rigidly follows DNT, not storing the request at all. It looks like Google and other analytics players are going to refuse to follow DNT, after a hilariously weak proposal by the DAA was rejected by the W3C committee.

seriocomic 13y ago

I tried Piwik on a number of sites to move away from GA, but I was simply not able to match the minimal impact on my load-times compared to Google. Self-hosting your analytics solution still requires an optimized web-server - things like TTFB were a real issue for me.

sgarbi 13y ago

I have implemented Piwik widgets in my latest project for tracking visitors to personal pages. When you visit this page http://reminderof.me/ruggero http://reminderof.me/ruggero I see the insight on my dasbhboard. IMHO Piwik is a valid open-source alternative to Google Analytics and will erode its application marketplace.

ksec 13y ago

The Problem is Piwik doesn't scale. Even if you set it up to the way they said. The problem is there isn't a single viable GA alternative out there that doesn't cost a fortune. Clicky and Chartbeat are the only two relatively inexpensive option