True, but more expensive providers have better SLAs. Take Rackspace, for instance. You pay A LOT for their services, but they have more incentive not to go do

True, but more expensive providers have better SLAs. Take Rackspace, for instance. You pay A LOT for their services, but they have more incentive not to go down. They credit you 5% of your monthly fee for each 30 minutes of network downtime. So it isn't just their reputation on the line when an outage occurs. It's quite a bit of money, too. Source: http://www.rackspace.com/managed_hosting/support/servicelevels/managedsla/ http://www.rackspace.com/managed_hosting/support/serviceleve...