Hi Chuck - I'm one of the co-founders. It is definitely not the new normal. We are working diligently to ensure that all networking issues will be permanently f

Hi Chuck - I'm one of the co-founders. It is definitely not the new normal. We are working diligently to ensure that all networking issues will be permanently fixed so that all customers will experience 100% uptime. We will not stop improving our network till this happens. I promise you.