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I think this is always a confusion point. Prior to the internet "user" and "customer" were pretty much synonymous. Now they can be entirely different. Users get
by jusben1369 13y ago
I think this is always a confusion point. Prior to the internet "user" and "customer" were pretty much synonymous. Now they can be entirely different. Users get confused when they miss this critical distinction.
- jpadkins 13y agoNo, everything is not new on the internet. Historically, this has always been the Media business model (newspaper, radio, TV, magazines, etc). Editors have balanced users and customers for a 100+ years.
- jusben1369 13y agoYes I agree. Good point.