3 ms·
I think the fact of the matter is as a developer I want to get angry at them and then remember this is my own worst nightmare - mistakes happen, the true test w
by SCDaniel 13y ago
I think the fact of the matter is as a developer I want to get angry at them and then remember this is my own worst nightmare - mistakes happen, the true test will be in how Twilio reimburse people.
- hobs 13y agoYeah, I see a lot of (completely fair) angry comments in this thread. But honestly the response has been pretty damn good for what happened, and we will see how it plays out. Any one of us could have made this mistake and Twilio is a great service, otherwise you wouldnt have seen many people here complaining at all!
- RobSpectre 13y agoResponse is not good until everyone affected has their money returned to them and we explain what happened. Very much appreciate your support through a difficult night and morning. More to come.