I think he might have a point. Every now and again I receive an email from a customer (of ApiAxle) who is asking questions obviously not having read documentati

I think he might have a point. Every now and again I receive an email from a customer (of ApiAxle) who is asking questions obviously not having read documentation or replies or something else which riles me. I respond to them in a calm, polite manner which might not be how I'm feeling, so, it's a lie, of sorts.