His last paragraph sums it up perfectly. When people hide behind false politeness and act passive aggressively they tend to let someone else know about their fr

His last paragraph sums it up perfectly. When people hide behind false politeness and act passive aggressively they tend to let someone else know about their frustrations which leads to rumours, backstabbing etc. It's also important to remember that tone doesn't come across well online so you shouldn't overreact to what you're reading. If someone curses online you could read it very aggressively. But if you were to hear them speak it it might seem much less threatening and aggressive and most or a speech pattern/way of phrasing things/way of making a point.