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In my case I think it actually was the drives though, it was the same model Barracuda. Looks like they're replacing them with Toshibas now, so I'm hopeful. > B
by Udo 13y ago
In my case I think it actually was the drives though, it was the same model Barracuda. Looks like they're replacing them with Toshibas now, so I'm hopeful.
> BTW, I have worked with many providers but Hetzner is my favourite. Great support and very few problems.
I'll second this. Support is/was often a horror story for me, but so far Hetzner has been absolutely impeccable.
Contrast this with Mediatemple, where I once had to engage in a lengthy support battle with a chain of incredibly ignorant and condescending support staff before being escalated to a senior person who finally, finally admitted I had found huge problem with the cluster. This took several days of intermittent outages, dozens of emails, and a lot of energy...